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Customer Ratings & Reviews

$1,099.00

Customer reviews

Rating 4.8 out of 5 stars with 1210 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the product's sound quality as excellent and appreciate its easy setup. Many also enjoy the good amount of bass, sleek design, and reliable connectivity. However, some customers have noted issues with random volume jumps, and a few consider the price to be a drawback or find its size a bit small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,210 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    TV Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear strong sound. Does very well as a soundbar for watching TV!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought because it sounded great, but was not told and did not know that you have to have a WiFi connection all the time to play. I had to return because I don’t have home internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny ………………………………………….!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time having a Sonos and it does not disappoint

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Underperforms and Overpriced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several Sonos speakers including a Beam soundbar. That is a wonderful product. The Arc has some basic flaws. First of all, it took two exchanges before I had a properly working product. Geek Squad diagnosed the problem as several of the Arc internal speakers not working. According to a user group, this was common. The sound of the soundbar is tinny. Reminds me of an AM radio. Paired with Sonos music speakers, it sounded better BUT it can only have two side speakers (100 or 300 model) and a subwoofer. No separate rear speakers. In other words, no 5.1. It is also sensitive to different source sounds. It wants Dolby Atmos, anything different and the side speakers do not play correctly. Geek Squad and Best Buy were both wonderful thru the purchasing/return experience. Sonos Support is among the worst I have used. If you want to stay in the Sonos product line, buy the Beam Soundbar.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for movies and tv sound but not much for music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Sonos & Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another piece of the Sonos puzzle. Our surround sound in our home theater room is everything we had hoped for and then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesom experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing product even if you dont have the sub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grand Slam!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys customer service coupled with quality products at reasonable prices is a Grand Slam!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Arc Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. It has great depth of sound without the optional subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty cool you can just talk to it it'll play music I don't have to push buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a chance to try it out yet. We are still waiting for a projector to hook it up to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall. Not much of an upgrade if you already have the first make of the arc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad choice. Stuck with it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a VIZIO - M-Series Elevate 5.1.2 with the Sonos Arc Ultra, surround speakers and base. What a mistake. The Vizio sound was much better and could control speakers individually. The Sonos has no way to balance the surround speakers from left to right. The software is horrible. Should have returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase extremely happy with our Sonos Soundbar, if you are on the ledge, jump and purchase already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos ARC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. I very satisfied. Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos is Solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been 3 weeks since i bought it. Worth the money spent. Its been a great addition to our entertainment center.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look good by sound eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak bass but good mids and tweets. I had this paired with a Sonos Sub 4 and tried to like it for two weeks but just couldn’t enjoy it enough to keep and sadly wasn’t a huge enough improvement over the Sony A95L OLED built in screen speakers. I decided to go a different route and go with a pair of Devialet Phantom I 103db and use the TV optical out. Wow! Now it’s not got surround or height speakers but the front Left, Center and Right are awesome and bass is incredible. Sure I had to spend 2.5 times more than Arc and Sub combined but it’s worth it. Only edge the Sonos had over the Phantoms was the eArc HDMI connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Arc Ultra

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the best soundbar out for the money. Nothing not to like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonus Arc Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and Great service. Tech personnel was very familiar with product and set up

    I would recommend this to a friend