Customer Ratings & Reviews

Sales person was extremely helpful. Soundbar exeeded my expectations.

Not sure it's worth the expense but still too new to rate properly

Absolutely Loving the Purchase and the Best Buy staff that helped me with my purchase

The sonos arc is not an upgrade from the original arc in the slightest for movies. It sounds hollow, weak and underpowered compared to the original arc since it is trying to do too much. You shouldn't be stretching your soundbar so thin for surround sound performance that you massively compromise front sound stage performance and immersiveness. It is a clear downgrade from the arc in this regard making movies feel like there is something missing. There are some scenes that sound decent but I wouldnt call it better by any means. Honestly imo it's a waste of money unless you really hate rumbling immersive audio. Returned after trying it out for 1 week.

The soundbar itself is great. Except the hassle of having to reset unit with Sonos Customer service because I was sent an open box item instead of new. Now I am trying to get the price difference and Best Buy customer service says I have to return item to get a new one instead of just giving me the price difference.

I thought it would add depth and strong sound to my tv but its about average. I'm still wondering if I should of went with Bose sound system.

Love this soundbar - super buy! Would definitely recommend!

Excellent would recommend this item to anybody who likes real nice pictures and quality

I purchased this unit after returning a Beam Gen 2 because of issues. Unfortunately, the Arc Ultra suffers from the same major issues: 1. Very frustrating setup with many false starts and do-overs. 2. Random, uncommanded volume jumps during play. I’m talking LARGE volume jumps. So I returned the Arc Ultra. It’s a shame because the sound quality is so good. If Sonos corrects the aforementioned problems I’d consider one of their products in the future, but not now.

Improvement over original arc especially when it comes to dialogue clarity

I love this soundbar, great soundstage. But where this thing shines is the dialogue!

Sonos is amazing! The arc was the best decision for our large room.

Extremely Happy with performance. Product lives up to the hipe.

I'm a Bose guy, the is one of the sound bar I've never had!!!

Ok- not great. Sound seemed pingy. Ended up returning- just didn’t love.

This is my first soundbar, and I'm really enjoying the experience

I love the wireless system. The app makes for easy tunning.

Love the Sonos compatibility but the sound bars alone are not carrying the wattage to be really loud on it's own.

When it worked, sound was awesome. App on iPhone was unstable at best. One minute we would be watching a movie and all was great, few minutes later and the surrounds would drop off and next to impossible to reconnect. Spent an hour on the phone with a BestBuy tech with no resolution. While returning, two other customers were returning their Sonos purchases for the same reasons. If the app issue was resolved, they would be great.

Horrible setup and frequent disconnects. The app and control is poorly implemented. The sound profile is decent but once paired with sub and era 300’s the room correction ruins the supposed integration. There are better soundbar options for 1/2 price. I will not be keeping it with existing issues.