Customer Ratings & Reviews

Sonos products Quality is great I recommend to my friends

It is decent but not sure that it is worth the price. Harder to connect and set up than it was than expected and the sound is not mind blowing to me. If you decide to buy this you will definitely need rear speakers to make surround happen.

I was so excited to get a Sonos. It takes too long to hook up to the TV (initial set up-customer service horrible ) … then after you get it set up most days when you turn back on there is a delay in the sound kicking in. Yes it’s hooked up proper…nothing wrong with the TV …

The sound it’s good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The SONOS Elite sound bar works best when it is paired with an elite TV and a e-arc port.

Sonos customer service is awful. They’ve been telling me they’ll replace my Arc Ultra because one of the speakers busted within the first month and they still haven’t done it after I’ve followed up with them 4 times. I’m now past the return period with Best Buy. It’s not worth the money.

Incomplete, inferior, defective, instructions. They spend most of the time bragging all it can do, very little how to make it work. I tried a few times to connect it to my phone and never connected.

Not as loud as I expected it to be. The quality is similar to the Sonos beam in my opinion.

I wanted to love this because it looked so good, unfortunately it was way overpriced and it underperformed.

Price dropped right after we purchased. Was told by salesman it wouldn't drop because of it being brand new to the market.

Worst system I’ve ever purchased.Dealt with customer support on numerous occasions and no results to my issues.Absolute junk.Ill never purchase another Sonos product

Not sure because the sound keeps going out. Very frustrated. Im thinking of returning them.

I paid so much money because I believed the reviews of the Sonos cult - wrong - not worth the exorbitant price - the king is naked

charged me for install and it wasnt installed !!!!!!

software for use via smart phone is poor. Makes use of sonos equipment difficult and expensive.

Installation of sound bar was not completed Late for appointment

I live in a condo and had Arc Gen 1 immersive setup in an average sized bedroom. I constantly got complaints from my neighbor and could never enjoy movies at night without using night mode. I was tired of having to constantly changing the volume during movies that I switched to the HW-Q990D. Decided to comeback to Sonos for the Ultra and boy oh boy did I miss the signature sound. The soundstage and bass has matured and balancing level issues are non existent. Dialogue is so clear and clean. I can now finally enjoy movies at night. My set-up is Arc Ultra + 2 Era 300s + Sub Mini

Just got done setting up the soundbar for a new home theater system. Pros: - setup in the app was straight forward - moved an existing sub mini from one system to the new room in a couple of clicks - super easy! - great sound quality Cons: - price is a bit high but was able to replace my old bulky towers for a cleaner look - app integration isn't super great for everything

Nice sleek design, fills the room with sound. Mount separate easy to install and doesn't take a lot of room on the wall.

Love this soundbar! Noticeable difference in performance from our prior Arc soundbar. Set up of the soundbar was easy but the challenge was resetting our other speakers in the system so that everything worked right together. Also learned the hard way that our gen 1 subwoofer doesn’t work with the new arc ultra. Still would recommend this arc soundbar!