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Customer Ratings & Reviews

$1,099.00

Customer reviews

Rating 4.8 out of 5 stars with 1127 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Arc Ultra Soundbar for its awesome sound quality, good bass frequency, simple setup, outstanding ease of use, and sleek design. However, some customers have reported issues with volume control and connectivity. A few customers feel that the price is a drawback, while others feel that the size could be improved. Overall, the positive aspects of the soundbar seem to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,127 reviews
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Clear sound, nice bass.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the clear dialogue on streaming shows and movies. The bass is pretty great for soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos arc ulra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really i like the sonos ultra speaker feel like i am in theatre

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bar speaker really loud and crisp I will buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now planning to have sonos all around the house! Better than bose

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good soundbar but the software is holding it back.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This could be a great soundbar, but the software is lacking, and this is what's holding back the Sonos Arc Ultra. The volume on the soundbar is way too low, and I need to turn it up to around 60 to achieve a proper hearing level on the TV. There’s a lot of potential, but Sonos is not giving us their best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST Soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST OF THE BEST!! Totally worth the upgrade. Awesome sound and bass.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced and Underperforms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is fine. It’s not worth $1,000 at all. The Atmos dynamics on it are nonexistent and all of the sound really feels like it’s coming from the soundbar and not the TV. Also, there are no adjustments or personalizations you can make. This may be fine in a very small box of a room. Nothing special over any other soundbar. I returned it for a Samsung at the same price, which came with a subwoofer and 2 rear speakers. Night and day difference. And not just because of the surround sound feel, the soundbar itself is much more premium. If you want to watch TV and movies….don’t get the Sonos Arc Ultra. If you want to listen to music in different rooms and overpay…still don’t get the Sonos Arc Ultra. Get a cheaper Arc. That aside, it’s good…just not great at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Arc Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of the Arc Ultra. Clear sound. Must buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Underperforms and Overpriced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several Sonos speakers including a Beam soundbar. That is a wonderful product. The Arc has some basic flaws. First of all, it took two exchanges before I had a properly working product. Geek Squad diagnosed the problem as several of the Arc internal speakers not working. According to a user group, this was common. The sound of the soundbar is tinny. Reminds me of an AM radio. Paired with Sonos music speakers, it sounded better BUT it can only have two side speakers (100 or 300 model) and a subwoofer. No separate rear speakers. In other words, no 5.1. It is also sensitive to different source sounds. It wants Dolby Atmos, anything different and the side speakers do not play correctly. Geek Squad and Best Buy were both wonderful thru the purchasing/return experience. Sonos Support is among the worst I have used. If you want to stay in the Sonos product line, buy the Beam Soundbar.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ARC Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing purchase! Great sound system; very well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arc Ultra sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos - Arc Ultra Soundbar - Black, beautiful soundtrack

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and easy to setup. Sound quality is crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products is really nice great soundbars i recommended this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Sonos Arc Ultra!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been holding out from a long time of debating to switch to a premium sound bar from Sonos. I upgraded my tv recently with this purchase and Loving my new OLED tv with the Sonos Ultra Arc and Sonos sub Gen 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny ………………………………………….!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS GREAT PRODUCT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! A great addition to your home entertainment!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item, very good speaker for living room and house.

    I would recommend this to a friend
  • Pros mentioned:
    Bass
    Best Buy Employee

    Rated 5 out of 5 stars

    UPGRADE NOW!!!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ohyeah this one got BASS comaredd to old ARC !! UPGRADE NOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time having a Sonos and it does not disappoint

    I would recommend this to a friend
  • Cons mentioned:
    App usability

    Rated 2 out of 5 stars

    Way over priced for what you get

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this based on the reviews from others trying to upgrade from the Bose system. The sound quality was poor, and as far as the bass it was barely noticeable even after adjusting it in the app. There are some shows where the bass would bump a little, but as far as shows, I even tried the ones that broadcast in Dolby. The app is fairly difficult to use as you have to hunt for anything useful. This doesn't come with a remote so you have to use the app. If you have to switch between sound sources, you have to use the app. It doesn't automatically switch. For anyone looking at this, go with the Bose system. The sound quality is far superior

    No, I would not recommend this to a friend