Customer Ratings & Reviews
- Model:
- ARCG2US1
- |
- SKU:
- 6597166
Customer reviews
Rating 4.8 out of 5 stars with 1127 reviews
(1,127 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Arc Ultra Soundbar for its awesome sound quality, good bass frequency, simple setup, outstanding ease of use, and sleek design. However, some customers have reported issues with volume control and connectivity. A few customers feel that the price is a drawback, while others feel that the size could be improved. Overall, the positive aspects of the soundbar seem to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
It offers excellent value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“Although it’s just a young product, it brings endless surprises.”
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Great ptoduct
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has excellent speakers and sounds great. No static or interference.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with this soundbar. The voices are very clear and crisp.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 4 out of 5 stars
Sonos Arc Ultra Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would add depth and strong sound to my tv but its about average. I'm still wondering if I should of went with Bose sound system.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was extremely helpful. Soundbar exeeded my expectations.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Arc ultra
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. A great upgrade from the Arc. Speach recognition has bewn greatly improved from the original arc.
I would recommend this to a friendRated 5 out of 5 stars
Giant upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a realky old Vizio surround sound system that had a busted sub so i splurged on a whole Sonos system and could not be happier.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Great soundbar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this soundbar - super buy! Would definitely recommend!
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Sonos Ultra Arc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Loving the Purchase and the Best Buy staff that helped me with my purchase
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
L WILKES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent would recommend this item to anybody who likes real nice pictures and quality
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Extremely Happy with performance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely Happy with performance. Product lives up to the hipe.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Sonos sound arc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is amazing! The arc was the best decision for our large room.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improvement over original arc especially when it comes to dialogue clarity
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a Bose guy, the is one of the sound bar I've never had!!!
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Volume
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit after returning a Beam Gen 2 because of issues. Unfortunately, the Arc Ultra suffers from the same major issues: 1. Very frustrating setup with many false starts and do-overs. 2. Random, uncommanded volume jumps during play. I’m talking LARGE volume jumps. So I returned the Arc Ultra. It’s a shame because the sound quality is so good. If Sonos corrects the aforementioned problems I’d consider one of their products in the future, but not now.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your experience with the Arc Ultra. We’re glad to know you enjoyed the sound quality, but we regret the frustrations with the setup process and volume inconsistencies. The issues you describe with setup and unexpected volume jumps are not typical, and it’s understandable how these interruptions could impact your enjoyment.
If you’re ever open to giving Sonos another try, we’d love to help you troubleshoot these challenges directly to make the setup smoother and address the volume concerns. Your feedback is essential as we continually work to improve the experience, and we hope to regain your confidence in the future. Please don’t hesitate to reach out to us at support.sonos.com if you have more feedback or need further assistance.
Rated 5 out of 5 stars
Very solid soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this soundbar, great soundstage. But where this thing shines is the dialogue!
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 3 out of 5 stars
Ok, missing a remote
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Miss having a remote control. Not as good of sound as Bose.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 4 out of 5 stars
Love Sonos, Could be Louder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Sonos compatibility but the sound bars alone are not carrying the wattage to be really loud on it's own.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Sonos did it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the wireless system. The app makes for easy tunning.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Sounds great when it works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great when it works. 1 hour of listening to 3 hours of troubleshooting. App is horrible. Definitely disappointed.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
No, I would not recommend this to a friend














