Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$469.99
Save $29.01
Comp. Value: $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3810 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos for its unmatched sound quality, ease of use, and simple setup. The soundbar's compact size, impressive bass, and Dolby Atmos capabilities are also appreciated. However, some customers have reported occasional connectivity issues, and a few find the soundbar to be somewhat expensive and would prefer it to include a physical remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,810 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not so great after all.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally purchased a Bose sound bar but had problems with the application so I traded it in for the Sonos. The Bose soundbar had noticeably better sound quality. Disappointed because I had heard so many good things about Sonos.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Doesn't work reliably

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it's fine. But--very often it doesn't work when I turn on the TV. I have to turn the TV off, then turn it back on again, and then usually the soundbar comes on and I have sound. I called Sonos and they told me how to reboot it. It worked for a day then started not working again, same problem. I expected more from this expensive item. Also, I would not recommend Best Buy to purchase a TV. The salesman told me the sound bar would fit under the TV and told me the TV would swivel on its stand. Both were incorrect, so I had to buy an additional stand from Geek Squad (which does the delivery and installation). Be aware that the sales people are not knowledgeable about the merchandise and check everything out yourself. Delivery slow--it took a full 3 weeks from the time I bought the TV and soundbar until it was delivered.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for my outdoor Pavillion! My wife and I absolutely love this product!! Quality sound!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enjoying my tv with my Sonos system!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound. I had 2 Sonos One and now I can do surround sound with the Sonos Beam.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. Not meant for open spaces with movies. Have to turn it up way too loud just to hear dialog properly. Handles music just fine if your expectations are in line. Sonos ecosystem is nice if you have multiple units spaced out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smooth and easy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with a new Samsung. Sound is amazing for tv programs and sounds great as a speaker for music sites.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound bar!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this Sonos sound bar. The sounds are so much better and the background music doesn’t drown out the actors voices. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Scared the dog at first.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound ,especially when playing music love the voice forward

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Somos 3

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best system to use. Simple, easy and to linked thru the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Sonos

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sonos Beam. Easy to install. Easy to use with a great app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nothing out of the ordinary

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall no better than most other soundbars. I thought I'd give Sonos a try. Good sound but not excellent. I was not able to use their proprietary TrueSound programming, for whatever reason. I wasn't able to connect the Mini Sub wirelessly, because the Beam did not accept my router connection (in a commercial setting, not the ordinary household equipment). So, the subwoofer would work only if I connected the Bean by ethernet cable (but didn't have an ethernet connection in the room). So, I had to return the unit and replace with a Bose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Beam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beam2 is one of the best sound bars and by adding Mini Sub , it sounds better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Sound Bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Sonos sound bar. The sound is crisp and clear and better than any other we've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Beam is a good sound bar, I am loving music, movies, TV series, Sport and Games, I highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beam (2) ... The best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound True surround sound and deep room filling sound from this Beam(2). Smaller than my original Sonos playbar and ,ugh better sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great sound bar for the price, has a great amount of settings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beam (Gen2)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beam gen 2 is an awesome sound bar!! Especially paired with the sub gen 3 and 2 era 100s. Sounds great!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great soundbar but pricey

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and clear dialogue my only complaint is compared to Bose soundbar 300 the Sonos does not play music as loud. Buy movies or tv the Sonos shine. Also for this amount of money there should be two HDMI inputs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy set up. Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was really easy; sound is great. For a smaller room this works fine without a full surround set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Had a bose and this is better in my book.

    I would recommend this to a friend