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Customer Ratings & Reviews

$469.99
Save $29.01
Comp. Value: $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3832 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos for its unmatched sound quality, ease of use, and simple setup. The soundbar's compact size, impressive bass, and Dolby Atmos capabilities are also appreciated. However, some customers have reported occasional connectivity issues, and a few find the soundbar to be somewhat expensive and would prefer it to include a physical remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,832 reviews
  • Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, can’t wait to add other Sonos products to collection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used a sound bar before so I don't have a comparison but I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Beam Gen 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item during the Black Friday sale. I wanted to add dolby atmos to my sonos 5.0 system and I couldn't be happier. The living room in my home is small and while I did consider getting the sonis arc this made more sense for the size of my home (next home arc). Obviously without the upfiring speakers it isnt the same but the virtualization works well enough, im not an audiophile. The overall sound upgrades over the gen 1 made this a worthwhile purchase and I'd recommend for folks who have relatively small living rooms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Beam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do! Could sync better with tv programming! Overall not bad

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Beam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well; pleased with purchase. Recommend getting cradle, too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Sonos Beam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose soundbar died, so I went to BB and talked with Brad Chichester in the Parker store. He suggested the Beam2. I liked it so much I went back for seconds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Bean Gen2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar provides good sound quality for vocal audio and adequate audio for music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No upward firing speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bose smart speaker sounds better. I returned this for the bose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This Product is Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy, And I love love my SONOS Beam. Thanks Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Dissapointed with open box policys. Within less th

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the item itself. Was just disappointed that after purchasing an open box unit $418 plus tax.......... It goes on sale brand new less than two weeks later. The only option that I given was to return it and swap it out for a new one, But then i'd have to deal with all the connectivity all over again. I think all things being fair. They should have given me a percentage back to keep my cost on an open box unit under the price of new given than it was within the 15 day window of their return policy. Ill just stick to offer up I guess next time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just ok. Nothing special. I really expected a lot more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m currently using this device with my SAMSUNG 8K TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    high quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves it....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I haven't wasted my money on this product. Customer service was very professional and i really enjoyed it. I'm happy to do business with best buy at all times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality is average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality I expected with this price, not a satisfied with output

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Beam Gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sonos Beam Gen 2 blew me away! I had been looking to replace an older Bose system and when I went down to my local Best Buy to give it a listen on Black Friday I was instantly convinced that I needed it. I bought 2 of them and paired them with 4 One SL's and now I have a great system both upstairs and downstairs. Now all I need is a couple of subs and my systems will be complete. Sonos is every bit as good as Bose and for the money you can't go wrong. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service Focus

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service focus, provided specific and very useful information. Agent very attentive, charismatic, and friendly. Made me feel valued.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    SONOS Beam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, spectacular sound and fits right into the Adonis family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great for my small apartment. It was a bit difficult to setup at first, especially having one of my devices connected wired. I had to by a switch box so that my network could connect to it. I took away one star for this reason.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great and so is the sound through the sound bar.

    I would recommend this to a friend