Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$469.99
Save $29.01
Comp. Value: $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3832 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos for its unmatched sound quality, ease of use, and simple setup. The soundbar's compact size, impressive bass, and Dolby Atmos capabilities are also appreciated. However, some customers have reported occasional connectivity issues, and a few find the soundbar to be somewhat expensive and would prefer it to include a physical remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 3,832 reviews
  • Rated 5 out of 5 stars

    nice job

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy at TV's really went the extra mile for me to explain what to do and how to do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on which speaker to get and honeslty this brand killed it. Definitely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos makes an amazing product. This soundbar was easy to set up and sounds amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, setup not as easy as I expected.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, just had some trouble with initial setup. Then a couple weeks in it wasn’t linking to my tv and I had to troubleshoot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Soundbar Open Box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product didn't seem to have been properly factory reset and it took quite a while to actually set up which was a bit frustrating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it works so good definitely a good choice for our home we love to watch movies!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ho-Hum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much better speaker than what is in the TV but it isn't always very clear, especially for conversations and softer speech. I am also a little disappointed it does not produce much of a surround sound effect. It's a good solid front speaker but does not do the proper work of separate speakers for L/R channels, a separate subwoofer, and tweeters. Oh, and don't buy from Best Buy online! They lied, wasted a full day of the holidays, and left me furious. Soon enough Best Buy will go the way of Circuit City.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar at a great price/

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first sound bar and I'm amazed at the clarity it provides. I went with Sonos because I have a couple of other Sonos speakers in my home. The difference in the television sound and the sound bar is unbelievable. Being in my 70's I thought it was my hearing that made it difficult at times to hear the tv clearly, but after getting the sound bar I realize it wasn't my hearing. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Audio improvement for TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to set up...no fuss! Makes watching and "hearing" movies great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a mistake when I bought this item. Too complicated for my application and outdated equipment. I was looking for a soundbar that I could connect to the tv and then run it with a remote or using controls on the sound bar--something very simple. However, the installation required a network and cell phone in addition to the tv and soundbar. I never ever got this to work as the network connection could never completed (sound bar wouldn't recognize the network) even though we had other items running off of the network. I was unable to install this devise. However, my nephew who is very tech savy came to the house and after spending a full hour of trying things he did finally connect the soundbar to the tv. However, he had to use the digital optical port on the tv because although the tv that the soundbar was connected to had an ARC HDMI port it did not work with soundbar hence we had to use the adapter provided and the digital optical port. However, the sound quality was underwhelming and unsatisfactory. Couldn't really raise much volume. Hence I returned the sound bar for a refund. If you buy this sound bar make sure that your tv is up to date, and you understand the installation instructions completely.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound .easy to set up. It has Alexa which allows me to control my lights

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by itself is a great sound bar but paired with the Sub Mini it hits hard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! It is easy to use and music sounds great in my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV . It’s the second Sony Bravia we have purchased from Best Buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top to the Line Sound!!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos makes excellent products. Their music and audio systems stand the test of time. They are outperforming Bose systems in my opinion about 10 to 1.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . Great sound and bass . Especially when watching dobly atmos content

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up with HDMI. I just bought the floor model for 1/2 the price and it blows everything away. Seemless hook up to everything bluetooth as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed Addition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker, it matches and plays with the others I have from Sonos…

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Byeee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not recognize my wifi. And no I quadruple checked reset router, changed the password, reset Sonos, and everything, this thing will not recognize my wifi and connect. It's 2025 people, forget this waste of time device absolute trash and bestbuy customer service is trash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pick Up Stuff

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my things at the store, they had everything ready. Very easy too. Thank you

    I would recommend this to a friend