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Customer Ratings & Reviews

$469.99
Save $29.01
The comparable value is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3918 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Beam (Gen 2)'s unmatched sound quality, ease of use, and convenient size. Many find the setup process to be super easy and enjoy the great bass and slim design. However, some customers have reported connectivity issues, while others feel the volume could be improved and that the Dolby Atmos feature may not perform as expected. A few customers also mentioned the product being pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 3,918 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound from a small package, works well with Ikea symfonisk.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Constantly stops connection to my tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with new SamsungTV. It disconnects all the time. Say they are working on a fix but no timeline. It’s really great when it works. Seems to be with Samsung only. We have another with a Sony and no problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Online! Horrible and non existent customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Ordered Online!! Went to store to but it and it was AGAIN a horrible customer service experience at the Davenport Iowa BestBuy! Someone please get help to that store!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almazing sound.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little overpriced but excellent sound. Top of the line in quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound is great but getting there is just…egghhh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but was very difficult to setup (and I’m very tech savvy). Disappointed too that you can’t use Sonos with Alexa everywhere group. The Alexa enabled- Yeah that totally is a fail here. The phone interface also is totally inconvenient and doesn’t flow very well to find settings etc. The sound is great but the rest is just eghhh.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for the price. go for arc if you want to feel the real dolby atmos. good quality products .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OKAY FOR WIRELESS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay however I prefer a remote control ,not my phone .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase, awesome product - would definitely recommend !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Satisfied Sonos owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with sound and the versatility of the system. I now have a radio with quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Beam set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging,pamphlet & APP made the set up easy. Great job SONOS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beam 2 is a great sound bar, can connect a Roku remote with the sound bar. The sonos app works as it should. Dialogue volume could be better, even with the enhanced dialogue enabled still could be better but that’s all sound bars imo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Beware: it disconnects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and size is wonderful, but after a couple weeks it just disconnected from the tv for no reason at all. After wasting my time on two days of research and futile attempts to reconnect, it’s going back to the store. Do yourself a favor — google all the incompatibility problems with Samsung and even new Sony tvs before you buy. I never once had a problem with Yamaha on this tv or any other soundbar on my other tvs.. Sonos is the problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I can’t figure this out!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HATE this product. I understood the need to supplement the TV built-in speakers but am totally disappointed in the explanation provided to my husband on how it works. Normally I can just unplug and plug back in but today his sound went out completely. I was trying to use my earbuds for an online call; all I could hear was the TV sound and couldn’t disable it until I put the airbuds into a Faraday cage. At that point I told him that was something I could not troubleshoot. I have been retired from tech support for 10+ years. Major disruption to his life as he has dementia. Told him we have other “dumb” TV’s…but that means moving furniture after his surgery this week.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good speaker for price. Mobile app is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound.For a soundbar that has a small appearance this Sonos has a big sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Beam Gen 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item during the Black Friday sale. I wanted to add dolby atmos to my sonos 5.0 system and I couldn't be happier. The living room in my home is small and while I did consider getting the sonis arc this made more sense for the size of my home (next home arc). Obviously without the upfiring speakers it isnt the same but the virtualization works well enough, im not an audiophile. The overall sound upgrades over the gen 1 made this a worthwhile purchase and I'd recommend for folks who have relatively small living rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all Sonos products, easy to combine and operate on app

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save Your Money! Sound Is Well Below Average!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This could be the most over priced sound bar on the market. I purchased this lemon to replace a 7 year old $175 Bose sound bar. Upon installation you are required to pay a one time connection fee on $19.99. What?? There is no remote. The sound is hollow with the bass being very weak. It sounded worse than my 7 year old Bose. What a joke. Sonos should be embarrassed for selling this lemon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best sound Bar on earth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre wondering if you need this or not then srop wondering, you do

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Bean Gen2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar provides good sound quality for vocal audio and adequate audio for music.

    I would recommend this to a friend