Customer Ratings & Reviews

Are sound system finally went out. After research we went with Sonos and love it!

This is the best! Will cure all your depression. Insta buy!

Amazing! Makes the difference in watching and listening to our shows.

My 1st sound bar, and it is just what i needed. The sony one was a bit too loud .

Does not recognize my wifi. And no I quadruple checked reset router, changed the password, reset Sonos, and everything, this thing will not recognize my wifi and connect. It's 2025 people, forget this waste of time device absolute trash and bestbuy customer service is trash.

I haven’t hooked it up yet but Christmas day we’re gonna try

Good updates through text. Rapid support from staff. Item was ready when I arrived

Ameen was a terrific sales associate! He found a great product that was on sale and not in store, and got it delivered by Christmas Eve.

It was ok but the sound wasn’t what I was looking for.

Excellent part that adds cosmetic value. The unification of all the plus really helps.

Sound quality mediocre. Can not be connected wirelessly to my LG TV.

Got this one for my brother. 2nd gen, so great value right now, until arc gen 2.

As previously stated you can not go wrong with any Sonos products

We intended to buy a simple bluetooth capable soundbar to use in a limited need workout room and we unfortunately let the Best Buy salesperson talk us into the Sonos Beam for its various features and "improved" online capabilities. Unfortunately, the features are virtually unusable as this device is seemingly dependent on very high capacity wifi to work with apps on the TV - despite being connected to HDMI arc. While the TV signal works fine and picture quality/playability is fine over 5g, the Sonos wifi dependency makes little sense. However, searching for troubleshooting issues, the other online complaints appear to point to this reality. Since its in our basement with limited wifi (despite the picture signal being fine and various devices in play to extend/boost our signal) there are numerous playability issues and the hardware itself needs to be frequently reset and reconnected to the HDMI ARC connector. Sound quality seems fine when it does work, but the frequent need to monitor, connect, reconnect and still not be able to use it with certain apps (Prime and Netflix in particular). It's a disappointing waste of money and space.

Good service and friendly staff. Good choice of products.

the Beam has taken my listening experience to an unprecedented level.

Went in looking for gift for husband and the staff was so helpful . I know my husband is going to be so happy, Thank you to staff.

Im a Bose guy but when i experience sonos beam and its product i switch to Sonos its a different experience.love it worth the price!

I’m so happy with my sonos system it’s the best of best

Huge fan of Sonos products. Started with a pair of play 1’s and now they are all over the house.