Customer Ratings & Reviews
- Model:
- BEAM2US1BLK
- SKU:
- 10221147
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Beam (Gen 2)'s unmatched sound quality, ease of use, and convenient size. Many find the setup process to be super easy and enjoy the great bass and slim design. However, some customers have reported connectivity issues, while others feel the volume could be improved and that the Dolby Atmos feature may not perform as expected. A few customers also mentioned the product being pricey.
This summary was generated by AI based on customer reviews.
Sonos Beam Gen2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is perfect for a small-to-medium size room
I would recommend this to a friendSound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sees to function well. Not really certain that a Sonos sound device is needed. I wonder why, if true, that the sound in newer TVs is not adequate. Curious.
I would recommend this to a friendSONOS soundbar review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos makes great products. A little pricey but absolutely worth it
I would recommend this to a friendNew tech could be easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Products and people were very good. But since products no longer come with any manuals, we have to find our way on-line and we need more "hand holding" than we got. But I'm older now so that must be my fault.
I would recommend this to a friendSono Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great versatility Can be used with other or same sonos equipment to enhance the listening experience. Highly recommend
I would recommend this to a friendBosch dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Exactly what we wanted: quiet, efficient and reliable.
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thanks for the review! We're thrilled you love your dishwasher. If you want to listen to some great music while that dishwasher is doing its thing, we hope you check out Sonos.
- Pros mentioned:Sound quality
You Won't Be Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the 1st Generation of this sound bar and it is/was an absolutely fantastic sound bar. I read the reports that the 2nd generation had better voice clarity which was important to my wife. She was not disappointed. LOVE the upgrade. Bought it on sale which made it even better.
I would recommend this to a friend Sonos Beam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is an excellent product. Any speaker you buy.
I would recommend this to a friendGreat gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar and brand. This one was a gift since we loved the one we bought over a year ago
I would recommend this to a friendNot impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad recommended this when they came to load my new tv. They convinced me to buy this because it’s wireless and swore up and down that I would get the same sound as my receiver and floor standing speakers. They lied. The sound is good but no where near what I gave up so I returned the speaker and sub. Sound should be better because this is not an inexpensive speaker and sub.
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was great and worth it Recommended to the buyers
I would recommend this to a friendSonos Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is a great product, BUT the response time from Their customer service was totally unacceptable. I spent hrs and nothing corrected our problem.. They finally booked us a level 3,phone appointment for 10 days from our call... I spent approximately 1000 dollars for a quality surround system that I have to wait 10 days to maybe get it corrected? Really no excuse for this. I returned the 2 Eco 100 speakers 2x to Best Buy as their CS Rep suggested. Still didn't work right. Then i was told Sonos was in a major update over months.. Sonos can't treat customers like this and continue to sell a product that has major flaws. I cancelled my appointment .I returned it to Best Buy,I purchased a different sound system. I am a total care member and I am not the first to complain about Sonos Update problem.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .It's disheartening to hear about your experience with the Beam Gen 2 and Sonos customer service. Spending hours troubleshooting without a solution, only to be told you'd have to wait 10 days for further assistance, is incredibly frustrating—especially after investing so much in a quality surround system. Thank you for sharing your story—hopefully, we can win you over as a customer in the future. Your feedback is invaluable as we continue to make our products and services even better.
Brilliant Soundbar, amazing sound stage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has a very wide sound stage. I really like the sound when playing music either on YouTube or via Apple Play.
I would recommend this to a friendSonos speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speakers own 6 speakers and 3 amps great for out doors or in doors
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can understand what people are saying when I’m watching TV great product
I would recommend this to a friend- Pros mentioned:Sound quality
Limited connectivity spoils
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good in a small room but no Bluetooth and no Chromecast for Android phones limit it's appeal. I would buy a bose sound bar if I could repeat.
No, I would not recommend this to a friend good soundbar not a good speaker system
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.forces you out of S1 app. missed that before purchase, put too much effort to make a mount work with my setup. If you can fit bookshelf, they are better
I would recommend this to a friendGood value now and into near future
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to adapt to multiple input sources. I have not updated my TV yet. Enjoying Bluetooth Phone app connection.
I would recommend this to a friendSonos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great job. good service. On time delivery and service call. Very professional Geek Club employees.
I would recommend this to a friendSonos Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by the Geek Squad. So happy with the purchase!
I would recommend this to a friend