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Customer Ratings & Reviews

$469.99
Save $29.01
Comp. Value: $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3832 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos for its unmatched sound quality, ease of use, and simple setup. The soundbar's compact size, impressive bass, and Dolby Atmos capabilities are also appreciated. However, some customers have reported occasional connectivity issues, and a few find the soundbar to be somewhat expensive and would prefer it to include a physical remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 3,832 reviews
  • Rated 5 out of 5 stars

    All is well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is well with my Sonos sound beam from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Sonos purchase. Santa Claus was very generous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sound Bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this morning and works Great. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to go Sonos, no way Bose can beat your systems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to browse before Black Friday and saw a good deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy gave me a terrible and sad experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing 5 stars, but Best Buy is horrible so I am reducing to 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thing. Would highly recommend. Would purchase another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product and I would for sure buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Samsung TV because they have average at best sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos brand is outstanding and Best Buy's assistance was excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have multiple Sonos devices and this sound did not compare. Now in fairness, it was not paired with the $800 sub but for $400 I should not NEED to have a sub to get Sonos gold standard sound. Unless you are looking to install an integrated high end system…Sonos one, beam, sub, etc. there are much better options out there for a fraction of the cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best soundbar I’ve ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my sound system and I have loved it ever since!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    sonos beam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App was hard to use to set up. We spent an hour on the phone with a tech to get it set up. Since it was connected to older tv the sound quality was just like a regular tv sound. Could not be connected to our firestick so we had to use separate remote to adjust volume.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it works great. It was a gift from my children.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SONOS beam is perfect for medium sized living rooms. The soundb is immersive and crystal clear. The nighttime option is perfect for watching TV late at night and making out all the dialogue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products and great customer service. Knowledge reps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my hubby. He seems to love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a Bluetooth speaker to my Sonos system and it worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way. No problems what so ever !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product sonos top tier. Have other sonos products

    I would recommend this to a friend