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Customer Ratings & Reviews

$469.99
Save $29.01
Comp. Value: $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3832 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos for its unmatched sound quality, ease of use, and simple setup. The soundbar's compact size, impressive bass, and Dolby Atmos capabilities are also appreciated. However, some customers have reported occasional connectivity issues, and a few find the soundbar to be somewhat expensive and would prefer it to include a physical remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 3,832 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Loved it until the app took the music away

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon install and initial use, I loved this product. I use it for a bedroom TV paired with a Gen 3 sub and two ikea / Sonos lamps for a great surround sound setup. Works well for watching TV. Integrating with anything else like my local music library or using for alarms etc was taken away by new app update. Shame on Sonos.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought it will be a fuller sounds. It is ok. It is a good replacement for the standard speakers that come out of th TV

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and great in home installation service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WIFI not working well, Sound quality not expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted two hours to just make it connect to wifi so that I can use the app to make it work. Then it only worked for a while and the app lost it. Only stable connection with an ethernet cable. Sound quality is not what I expected, not bad but definitely not as good as I expect for the price. If you value sound quality per buck I don't recommend this, especially when I had such as difficult time with its app. I don't it's easy to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somos is always a good product love it and was worth the price

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would only work with WIFI, Couldn't set up bluetooth at all. Sound when we finally set it up was not that good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JessMax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new headphones, and suround soundJessMax

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s Sonos. Then there’s the rest. The best for all needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos with another great product! Won’t get another other brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sonos! This is my 2nd addition i keep adding them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This our second beam. The Sonos products are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything SONOS! Their ecosystem is just like APPLE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos sound Bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos sound bar works as it shoukd and install and hook up was very simple. Sound quality is amazing and works great. Would recommend this sound bar to anyone with smaller tvs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the app & wasn’t impressed by the sound so I returned it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this when the system I wanted was damaged in shipping. It's ok I guess.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okey to replace your tv speaker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not the same with a dedicated rear speaker. Buying a rear and subwoofer separate is to expensive than other competitors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Beam

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound just didn't match with my room and I decided on a different sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    sonos sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is louder and clearer, but it does skip sometimes and the bass seems to crack a bit. I'm not thrilled with this item. The app is not user friendly at all!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for our bedroom TV. Even makes watching the morning news from bed more enjoyable. It’s also part of our whole home sound system with the Sonos app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Size Matters

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little unit but wasn't loud enough for my use. Best suited for 50 inch tv's or smaller in medium or small rooms.

    I would recommend this to a friend