Customer Ratings & Reviews

The guys who came to install the sound bar and fix our remote were great!

It will suffice... I'd hoped it would do a better job enhancing voices. I had to call SONOS support with install and level one was NO help. Level two quickly helped.

For the price you're paying, I was really hoping for better sound quality, but this was just alright in my experience. Also, if you want to download an app and give access to your location data and other information just to use a soundbar, this is the soundbar for you.

Sonos requires that that you down load their soundbar app onto your cell phone. Then the soundbar can be set up using Wi-Fi to connect to TV. Why??? Anyway, I contacted Sonos and spoke with a rep who could not down load the app either. Very frustrating. Returned the soundbar.

Happy with purchase, sales person very knowledgeable, enjoying my speakers.

The demo in the store made it seem like this soundbar would make a huge difference in the sound on the tv we purchased. Well, it did not. Our tv had great sound and we did not hear anything strange or tinny as the tech described so we returned it.

Good quality just not loud enough. Not a good value

Great product, moderate price. Good already I’ve to heavier roam.

Good product. Would love to see how the big Sonos would sound like.

Complete Junk! I would never purchase another "Plug In" speaker product that will not work unless you install an app that needs a username, password, my precise location, access to my WiFi, or any personal contact or location information. AFTER doing all of that it will still not connect and will not reset. There is no sound coming out of it at all. There is 1 power cord and 1 hdmi cord and I tried multiple ones. I now have a $500.00 paper weight or door stop. I have a better idea, buy something that plugs in and just works. Period. Now I get to go through an entire run around on how to fix this garbage. And since it was purchased through the Magnolia Center it is NOT covered under the Best Buy Total Geek Squad protection plan. Or at least my last purchase wasn't. In this day and age when prices on everything are sky high the last thing I need is to be ripped off buy garbage products. I don't see how I could have done anything wrong. I plugged it in (very simple) and have now been trying to get it to work for the last 2 1/2 hours. There is absolutely no one in their right mind that would say this is normal or that it works better this way. It is now 1-1-2024 and it was purchased on 9-19-2023. I should have tried to set it up right away but that should not matter at all. Any body have any suggestions on what to do next?

Great product! Works with our TV and allows us to stream music

Product broke within 30 days. Installation was excellent especially the Geek squad Best Buy replaced the product and I appreciate that. Both installation teams were excellent. Attitudes and skills superlative. Kudos Geek Squad.

Great product and good sound for the money. I bought this for my old CX LG oled that I use to have in living room that I moved to master bedroom and does a good job and ample sound for what is needed

I am very pleased with my Sonos purchase. Santa Claus was very generous.

All is well with my Sonos sound beam from Best Buy.

Installed this morning and works Great. Would purchase again.

Love the thing. Would highly recommend. Would purchase another.

Better sound for bigger bucks. Not certain if it’s worth it. I like it.

Not impressed with sound quality after having a Bose for 20 years

Way to go Sonos, no way Bose can beat your systems