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Customer Ratings & Reviews

$469.99
Save $29.01
The comparable value is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3919 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Beam (Gen 2)'s unmatched sound quality, ease of use, and convenient size. Many find the setup process to be super easy and enjoy the great bass and slim design. However, some customers have reported connectivity issues, while others feel the volume could be improved and that the Dolby Atmos feature may not perform as expected. A few customers also mentioned the product being pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 3,919 reviews
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Samsung TV because they have average at best sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product and I would for sure buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have multiple Sonos devices and this sound did not compare. Now in fairness, it was not paired with the $800 sub but for $400 I should not NEED to have a sub to get Sonos gold standard sound. Unless you are looking to install an integrated high end system…Sonos one, beam, sub, etc. there are much better options out there for a fraction of the cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos brand is outstanding and Best Buy's assistance was excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-so

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is so-so, but the biggest issue is the remote range. I got this sound bar's TV hooked up to a Chromecast in a large open-floor plan room. I can control the Chromecast from anywhere in the room, but to change the volume or mute, I have to be within ~15 ft from the TB

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best soundbar I’ve ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my sound system and I have loved it ever since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it works great. It was a gift from my children.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy gave me a terrible and sad experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing 5 stars, but Best Buy is horrible so I am reducing to 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products and great customer service. Knowledge reps

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SONOS beam is perfect for medium sized living rooms. The soundb is immersive and crystal clear. The nighttime option is perfect for watching TV late at night and making out all the dialogue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my hubby. He seems to love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a Bluetooth speaker to my Sonos system and it worked perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to browse before Black Friday and saw a good deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos sad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure these work great but I’ve not been able to connect due to my lack of understanding and scheduling conflicts with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way. No problems what so ever !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product sonos top tier. Have other sonos products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and great in home installation service

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sonos speakers sound better than Bose but does not have a remote or Bluetooth capability.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somos is always a good product love it and was worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s Sonos. Then there’s the rest. The best for all needs.

    I would recommend this to a friend