Customer Ratings & Reviews
- Model:
- BEAM2US1BLK
- SKU:
- 10221147
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Beam (Gen 2)'s unmatched sound quality, ease of use, and convenient size. Many find the setup process to be super easy and enjoy the great bass and slim design. However, some customers have reported connectivity issues, while others feel the volume could be improved and that the Dolby Atmos feature may not perform as expected. A few customers also mentioned the product being pricey.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
sounds so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is very easy to use after set up. Setting it up is a bit difficult
I would recommend this to a friend - Pros mentioned:Sound quality
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Especially with the new tv’s that have the speakers in the rear.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an Amazing sound bar and catching it on sale was the cherry on top!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Bob C
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar, it has all the features. Was on sale, so even a better value.
I would recommend this to a friend - Cons mentioned:Connectivity
Not Working with Samsung TVs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanting… Sonos Beam (Gen 2) is not working with newer Samsung TVs when using the HDMI cable. Sonos support is aware of the issue but has no update as to when a fix, if ever, will be available. Sonos Support’s work around is to use the optical cable, instead of the HDMI cable.
No, I would not recommend this to a friend - Pros mentioned:Size
Good for dialog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest plus is dialog is clearer. Also like the size - a fraction of our old sound bar . Wish I could connect to it directly via Bluetooth .
I would recommend this to a friend Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, no equalizer, sounded like tin can, over priced...expected alot better from SONOS
No, I would not recommend this to a friendGood speaker for small rooms
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for small rooms but not for big living areas.
I would recommend this to a friend- Pros mentioned:Sound quality
Sonos soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great! Nothing else to say. It sounds like your at the movie theatre.
I would recommend this to a friend Nice sound no great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly less than 2 month I am having problems with the HDMI conector. Obviously no returnable anymore.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great value excellent sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound from such a small unit major improvement over the TV speakers.
I would recommend this to a friend - Cons mentioned:Connectivity
Sounds amazing but is a headache
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for a few hours then left to go to the gym. Come back home and now doesn't work with tv at all no matter what I do. Tried factory resetting but that doesn't want to work either, cost way too much to only work once and for a few hours. Finally get the beam working now the app doesnt work seriously a flawed system
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for your review. There could be a couple reasons there are connect issues with the product. If you have not already, please reach out to our support team who can help troubleshoot your issue. https://support.sonos.com/s/contact
Hammering Sound- Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize what a widespread issue this was until it happened to me and I started searching it online. Beam would start making a hammering/machine gun sound at full volume out of nowhere. Sometimes while in use, other times in the middle of the night. Only way to stop it is to unplug it and it's literally painful to your ears to be in the same room when it's happeneing. Didnt stop no matter what troubleshooting I tried with support so I returned it. It has been going on for over a year, since the release of this bar and the Arc actually has a similar ongoing issue.
No, I would not recommend this to a friend- Pros mentioned:Size
Beam 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a 20x20 living room joined to a kitchen vis open floor plans.
I would recommend this to a friend - Pros mentioned:Sound quality
Beaming!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality in a compact package! Great for movies and music!
I would recommend this to a friend Price Tag not reflects the sound.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design is sleek, but the audio quality falls short. Given the cost, it leaves me questioning the value. Expected more for the cost.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect average soundbar with dolby atmos. Decent price for good audio.
I would recommend this to a friend Okay but not for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm just not all that impressed for the price I've had smaller Bluetooth speaker sound just as good
No, I would not recommend this to a friend- Pros mentioned:Sound quality
SONOS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and versatility for different sources of sound.
I would recommend this to a friend - Cons mentioned:Price
Overated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just ok for tge price, install cost, operations, etc....
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for your feedback on the Sonos Beam (Gen 2). We're sorry to hear that your experience didn't fully meet your expectations. We aim to provide high-quality products and a seamless user experience, so your comments are important to us. If you have any specific issues or suggestions, please feel free to share them. Our support team is here to help with any installation or operational concerns you might have.