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Customer Ratings & Reviews

$469.99
Save $29.01
Comp. Value: $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3787 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos for its unmatched sound quality, ease of use, and simple setup. The soundbar's compact size, impressive bass, and Dolby Atmos capabilities are also appreciated. However, some customers have reported occasional connectivity issues, and a few find the soundbar to be somewhat expensive and would prefer it to include a physical remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,787 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for bedroom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this with the Sonos sub mini and 2 Sonos ones gen 2 in my bedroom. They provide a balanced, room feeling sound. The system can go really loud. It’s an expensive set up compared to others but I’m more than pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Solid sound from an elegant bar.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid & impactful sound from a reasonably-sized bar; great presentation in unboxing. Easy set up (plug in via HDMI eARC) - only demerits are requiring the Sonos app to initialize.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth the investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos beam is a must have for any space. The sound quality is impeccable. Most would think you need a subwoofer, but the bass response of this sound bar is unmatched. I enjoy listening to content at any volume and night mode is perfect for watching movies/shows at night. My only down side was ordering open box “excellent”. The product arrived as promised, but was missing an hdmi cable. This is the second Sonos product I ordered open box that did not have all the contents that Best Buy promised.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and sound. The sonos was wasy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit sounded fantastic in a medium/small room. Very clear and articulate. No apparent bluetooth. A bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL Sound Bar 500 has great sound quality for a wide range of TV and Audio media styles. Easy setup and calibration out of the box. Sub woofer is boomin’ with good vibrations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sounds great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great added system. The sound is great, the set up was easy and we are loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I'd never purchase something like this, but once I had it, I cannot live without it. Sound is crystal clear at any place in the living room, and we have a few jutting corners and walls that might obstruct it. Pricey but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Pound for Pound best in class - GREAT SOUND.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is pound for pound the best in it's size / class. The full, bassy, sound that emits from such a small soundbar is impressive to say the least. I don't know how anybody could not like this device. I don't have a sonos subwoofer, but for my living room - it's not even necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Dialogue OK, but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought it was not as clear on dialogue as a Bose. Otherwise we liked everything else. The sound for action films was great. Easy to use. Having to use an app on the phone was also not the easiest if more than one person wants to control it. We ended up returning it & purchasing the Bose Ultra 900.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well;excellent sound.One thing it doesn't do is show the sound level with a number.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds Good but costs plenty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Beam Gen 2 sound bar by itself was an improvement over the best sound that I could get out of our new HiSense 65" U8K TV, but it still needed the mini subwoofer (that I also purchased) to provide enough low end. That pairing sounds pretty good (and I am picky) up to medium-loud volume levels (which I don't wish to exceed), but it also came close to costing as much as the new TV - and that was an eyebrow raiser for me. I should also mention my experience with the SONOS App: I had an original iPhone SE which was not capable of running the App correctly because its iOS version maxed out at 15.x. That caused me to waste a couple hours trying to get the App to work and eventually call Sonos customer support just to find out that I would need to use a newer iPhone with iOS 16 or higher on it. With a newer iPhone, the App worked fine, but it would have been better if that requirement was in the instructions, or if the App would have complained right away with that detail instead of having it run enough to just cause frustration on an older iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing soundbar with great sound quality and great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, makes movie and music experience sounds perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Real people, real customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I was going into Best Buy to make sure that the LG OLED C3 TV I wanted was the best choice since I later planned to purchase it on Amazon. Making the decision to walk into a Best buy store was the best decision I made. After talking with Mindy at the Manchester store, I realized there were other things that I actually needed to go along with it including the Sonos Beam soundbar. She also hooked me up with all of the cables that I would need to get the best picture and sound. Now that I've got it all set up in my apartment I am super happy. Admittedly, most of my shopping that I do is online. But after my experience, I realized, there's a reason storefronts still exist. It's the real people who deliver the customer service. You just cannot get that through an online service such as Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am genuinely impressed at the quality of the audio this soundbar puts out. I have this in a medium sized room and the sound feels immersive, even without additional speakers it does a good job of feeling like surround sound. Well worth the price for the quality, and ease of setup/use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Vernon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system to navigate.Very user friendly. Compact unit ideal for my movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, looks good, easy to operate. Does what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them , gives me the extra salad I need. I like the fact that they are small enough to fit in front of my television, big screen without obscuring my vision.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s a no brainer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is by far the best “small room” sound bar that you can get (in my opinion). I am fairly picky about sound when it comes to music and home theater (my main living room tv has a $8,000 sounds system) but I didn’t want to go overkill when it comes to smaller rooms. The Sonos Beam has good volume, depth and is robust. If you have other Sonos speakers this is a no brained and you already know the quality in the sound and design. The App is also amazingly useful. It just works and works VERY well. Downfall of Sonos, they only offer 1 subwoofer and the price of it is quite a blow to the wallet. I don’t own one but I have heard them and, while they are amazing, I feel that if you are going to spend that kind of money then you might want to consider a receiver with a 5.1 speaker set up. All in all, the Sonos Beam is a phenomenal step up from tv speakers. It beats all other sound bars (once again, in my opinion)

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you very much for this review. We're glad the Beam found a place to fit into your lifestyle. We hope we can fill even more rooms in your home! Including that $8k system with a Sonos Port ;) - Thanks again! john.milton