Customer Ratings & Reviews

Works well; pleased with purchase. Recommend getting cradle, too

Horrible product. Don’t buy. Wanting to watch a movie? You can’t! The speaker WON’T WORK because it needs to update. FOR NO REASON!!!! It worked before the update. Now it doesn’t. Can’t detect wifi. Can’t detect HDMI. Sonos should be banned from store shelves. Furious customer.

This soundbar provides good sound quality for vocal audio and adequate audio for music.

excellent product would buy from bestbuy again. good service

Good product. I haven't wasted my money on this product. Customer service was very professional and i really enjoyed it. I'm happy to do business with best buy at all times

Good Soundbar. Was everything I expected, not disappointed.

Customer service focus, provided specific and very useful information. Agent very attentive, charismatic, and friendly. Made me feel valued.

Excellent product and great for my small apartment. It was a bit difficult to setup at first, especially having one of my devices connected wired. I had to by a switch box so that my network could connect to it. I took away one star for this reason.

Have multiple sonos and sonance products throughtout my house, even in my office at work. This was an aamazing addition for my bedroom.

This Sonos Beam Gen 2 blew me away! I had been looking to replace an older Bose system and when I went down to my local Best Buy to give it a listen on Black Friday I was instantly convinced that I needed it. I bought 2 of them and paired them with 4 One SL's and now I have a great system both upstairs and downstairs. Now all I need is a couple of subs and my systems will be complete. Sonos is every bit as good as Bose and for the money you can't go wrong. Highly recommend

Does not recognize my wifi. And no I quadruple checked reset router, changed the password, reset Sonos, and everything, this thing will not recognize my wifi and connect. It's 2025 people, forget this waste of time device absolute trash and bestbuy customer service is trash.

This soundbar is great. Excellent, full sound in a small package. Surprisingly good bass for not having a subwoofer.

Nice speaker system really loud and kool and stuff

Easy to install, spectacular sound and fits right into the Adonis family

The picture quality is great and so is the sound through the sound bar.

Outstanding service and a great product. Shipped next day.

Awesome speaker, voice enhancement is great, only problem was at Best Buy, the electronic guru told me there was no such thing as voice enhancement, good thing I did my on line research..

Such a wonderful addition to the TV...now no matter where you are in the room you can angle it for perfect viewing...How did i ever live without it? No more straining to see

The sound bar is pretty good but not as crisp as in the store. Geek Squad techs were very nice and efficient but were not fully versed in the Beam sound bar and it’s Wi-Fi capabilities. It was not until four (4) calls to Eero and Sonos that I found out the benefits of connecting mt phone to the sound bar. I should not have had to go through all that time and effort.

This was an upgrade from a sonos soundbase to the beam 2 for the smaller profile. We feel it surprisingly has a bigger soundstage. Our current tv won’t allow Dolby Atmos.