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Customer Ratings & Reviews

Your price for this item is $468.99
The comparable value price is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3730 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,730 reviews
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love all my Sonos products! Will definitely add more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all Sonos speakers this speaker does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have these in our living room and we love them so we bought this one for our bedroom and we love it in there too!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos beam gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality just not loud enough. Not a good value

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought sound quality would be better. I wish I had purchased the next best sound bar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Easy setup and audio is clear and crisp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ARC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product and very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all my sonos products. Fots seamlessly into the ecosystem. Great addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks so sleek in our apartment! Sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome value and amazing audio from TV. Connecting with HDMI eARC was super easy and coordinating with the sub!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Surround System for Family Room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a birthday gift and love it! Sonos is way better than I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! Small but powerful!! Perfect gift!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best! Will cure all your depression. Insta buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Rocks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are sound system finally went out. After research we went with Sonos and love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on what you’re looking for!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok but the sound wasn’t what I was looking for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t hooked it up yet but Christmas day we’re gonna try

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound bar, not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t control internal tv speakers with unplugging beam sound bar. Don’t want to use sound bar 100% of time. A hassle to unplug to use internal speakers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Difference maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Makes the difference in watching and listening to our shows.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sonos Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is a great product, BUT the response time from Their customer service was totally unacceptable. I spent hrs and nothing corrected our problem.. They finally booked us a level 3,phone appointment for 10 days from our call... I spent approximately 1000 dollars for a quality surround system that I have to wait 10 days to maybe get it corrected? Really no excuse for this. I returned the 2 Eco 100 speakers 2x to Best Buy as their CS Rep suggested. Still didn't work right. Then i was told Sonos was in a major update over months.. Sonos can't treat customers like this and continue to sell a product that has major flaws. I cancelled my appointment .I returned it to Best Buy,I purchased a different sound system. I am a total care member and I am not the first to complain about Sonos Update problem.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      It's disheartening to hear about your experience with the Beam Gen 2 and Sonos customer service. Spending hours troubleshooting without a solution, only to be told you'd have to wait 10 days for further assistance, is incredibly frustrating—especially after investing so much in a quality surround system. Thank you for sharing your story—hopefully, we can win you over as a customer in the future. Your feedback is invaluable as we continue to make our products and services even better. john.milton

  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're already in the Sonos eco-system, it's a no brainer If you're not, you should seriously consider it

    I would recommend this to a friend