Customer Ratings & Reviews

I purchased this item during the Black Friday sale. I wanted to add dolby atmos to my sonos 5.0 system and I couldn't be happier. The living room in my home is small and while I did consider getting the sonis arc this made more sense for the size of my home (next home arc). Obviously without the upfiring speakers it isnt the same but the virtualization works well enough, im not an audiophile. The overall sound upgrades over the gen 1 made this a worthwhile purchase and I'd recommend for folks who have relatively small living rooms.

This is a good speaker for price. Mobile app is a nice feature.

The sound and size is wonderful, but after a couple weeks it just disconnected from the tv for no reason at all. After wasting my time on two days of research and futile attempts to reconnect, it’s going back to the store. Do yourself a favor — google all the incompatibility problems with Samsung and even new Sony tvs before you buy. I never once had a problem with Yamaha on this tv or any other soundbar on my other tvs.. Sonos is the problem.

My name is not correct on my card my last name is Murphy now and was at the time I applied for my card as it was on my ID also. Potts was an on my old account that was closed. I also told the employee who help me. Plus was told that I had earned a 25 dollar gift card card not true.

Great sound.For a soundbar that has a small appearance this Sonos has a big sound.

Bought for my daughter, but I told her I should take it! Haha

Love that I can expand it and use it for various electronic devices.

Never used a sound bar before so I don't have a comparison but I love it.

My Bose soundbar died, so I went to BB and talked with Brad Chichester in the Parker store. He suggested the Beam2. I liked it so much I went back for seconds!

Works well; pleased with purchase. Recommend getting cradle, too

This soundbar provides good sound quality for vocal audio and adequate audio for music.

Amazing product, can’t wait to add other Sonos products to collection

I love Best Buy, And I love love my SONOS Beam. Thanks Best Buy

Does what it is supposed to do! Could sync better with tv programming! Overall not bad

No issues with the item itself. Was just disappointed that after purchasing an open box unit $418 plus tax.......... It goes on sale brand new less than two weeks later. The only option that I given was to return it and swap it out for a new one, But then i'd have to deal with all the connectivity all over again. I think all things being fair. They should have given me a percentage back to keep my cost on an open box unit under the price of new given than it was within the 15 day window of their return policy. Ill just stick to offer up I guess next time.

Good product. I haven't wasted my money on this product. Customer service was very professional and i really enjoyed it. I'm happy to do business with best buy at all times

I’m currently using this device with my SAMSUNG 8K TV

This Sonos Beam Gen 2 blew me away! I had been looking to replace an older Bose system and when I went down to my local Best Buy to give it a listen on Black Friday I was instantly convinced that I needed it. I bought 2 of them and paired them with 4 One SL's and now I have a great system both upstairs and downstairs. Now all I need is a couple of subs and my systems will be complete. Sonos is every bit as good as Bose and for the money you can't go wrong. Highly recommend

This soundbar is great. Excellent, full sound in a small package. Surprisingly good bass for not having a subwoofer.

Customer service focus, provided specific and very useful information. Agent very attentive, charismatic, and friendly. Made me feel valued.