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Customer Ratings & Reviews

Your price for this item is $468.99
The comparable value price is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3732 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,732 reviews
  • Rated 4 out of 5 stars

    Ok unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great but works with all my other Sonos. It’s satisfying but won’t blow anyone away

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t do it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complicated to hook up Samsung tv. Frustrating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I returned it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the sound quality. It was difficult for me to set up without assistance. I returned the speaker.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy and certainly do not pay for them to install. Buy somewhere else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy with Sonos or Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround sound would not work. Found out after Best Buy drilled holes in my walls. Had to turn on the tv then hook up the Sonia beam every time we turned in the TV. Miserable experience all the way around. Like the Sonos Move. Returned everything else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know whats so special about this. Too expensive and nothing impressive. I had better soundbars for less with better sound quality. Im ready to return it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better sound makes an awesome show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i used everyday i love it and I'll buy it again thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos Beam downer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has not performed to the level I have come to expect from this product based on the insight oif the salesman and the device's supposed features. The sound is the majorfeature that I sought to be impressed with and I'm not impressed. Plus it looks tacky.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Sound when Connecting to New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting the sound to the tv is not very simple. If you read some other reviews this can be common and a pain to deal with during set up. Not worth the work for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To expensive for what you get. The sound was not much better than my older Sony soundbar.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not reliable. The wireless transmission quits frequently and won’t restart even with Geek squad and Sonos technical support. Then 3 days later it will restart. Surround system speakers are not very loud compared to bar.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SONOS Beam Gen 2 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this product, which despite my best efforts will not play any audio at all on my Samsung smart TV. It did hook up with my Alexa system, and will play music-but this product was purchased to enhance TV audio, specifically Dolby Atmos-and that has been nothing but an utter failure.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you for your review. There have been issues with our soundbars and Samsung products in the past due to the way Samsung passes audio via the eARC port. We would recommend reaching out to us at sonos.com/support or Samsung as it may be an issue on the tv's end. Our vote is to contact us first to see if we can help, and then if we can't we would point you to Samsung. We're very sorry for the inconvenience. john.milton

  • Rated 2 out of 5 stars

    Not compatible with my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with my TV...the picture was scrambled.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound not quality average. WiFi App would not connect. Not impressed, returned and went with Samsung. Best Buy provided an excellent service, not their fault.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Great for Enhancing Dialogue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sound bar to enhance the dialogue on my TV. In that regard, I would say this sound bar is no better than average. I'm guessing that I could have achieved the same result with a less expensive product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open-Box miss description

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was open-box "excellent" condition as described.. However, it was good at all. If you buy open-box item, make sure , check it before buying..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the sound bar due to its muffled sound on my space. Could not get the dialog adjustment to be satisfactory. I have a Sonos Arc, in another location, and it's perfection. Just would not fit in the space I had available this time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Strange

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume of tv doesn’t always turn on…we have to shut the tv down and restart it since the Dino’s was installed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No information about the sound bar, no remote, wished I had taken it back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get the ARC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned and purchased the ARC. We were skeptical about it and ultimately found out, the ARC is so much better!

    No, I would not recommend this to a friend