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Customer Ratings & Reviews

Your price for this item is $468.99
The comparable value price is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3221 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,221 reviews
  • Rated 5 out of 5 stars

    Must have for living room or bed room.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has awesome support and sound. Set up is quite easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seamless pairing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing this to existing Sonos system was a breeze. The movie experience becomes much better with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos beam gen2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beam gen 2 really have a great sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clarity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing clarity, very powerful and great for a small room. Got the surround with a pair of sl one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound both for television as well as music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos buoni

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality at medium level volumes. Much fuller sound with good highs and great lows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Rocks for Christmas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Just works. Simple and easy to plug in and configure. Sounds awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound! Does a great job of anchoring dialog as well as providing ambiance of surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far best sound bar I’ve ever owned especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that provides superior sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos looks and sounds great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device , easy to use from phone application.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good I loved, and for watching movies is incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice complement to my Sonos system and to enhance my tv sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ali

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound effects added to my new Samsung Television

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thanks for the review! We're so glad its making your TV watching experience even better. john.milton

  • Rated 4 out of 5 stars

    Sound Enhancement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still puzzled as to whether I can blue tooth iPhone..I thin not. Once I downloaded the app for controls.. it was pretty good..I expected more base, but that will resound better when I add surround speakers later. The store experience was a little better than home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar, i paired this soundbar with with 2 era 300s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos audio sistems this is a number three in my house and I love to pairing the sound all over our home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t think it was gonna be that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GreatProduct I’m glad I bought it Didn’t think it was gonna be that good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WARNING* does not connect!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker connects to the TV but doesn’t connect to the App and is therefore useless as all of its features and settings can ONLY be accessed through the app. We spent hours on Sonos customer service chat and the phone troubleshooting the connection and repeatedly got the same message. Per Reddit users, it sounds like the Sonos App and its updates are garbage and the App is an ESSENTIAL part of using the speaker correctly (like speaker settings, Spotify and other app use, etc.)!! Plug and play? Not even close. Would give zero stars if I could. The amount of frustration trying to set up this speaker (and it never working) is 100% not worth the brand or the price. IMO, Sonos should pay me for having dealt with such a piece of crap for two days, only to have to return it. And now I missed Black Friday deals on other brands. Hot garbage.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We sincerely apologize for the frustration you’ve experienced with setting up your Sonos speaker. We completely understand how disappointing it is when a product doesn't work as expected, especially after spending valuable time troubleshooting.

      We acknowledge that the Sonos app is essential for configuring and managing your system, and it should have been a seamless experience. It's clear that this was not the case for you, and we truly regret the inconvenience this has caused. We are also sorry to hear that your efforts with customer service were not able to resolve the issue, and we appreciate your feedback on how we can improve in this area.

      Your experience does not reflect the level of quality or service we aim to provide, and we’re sorry for any negative impact this has had on your perception of Sonos. If you decide to try Sonos again in the future, please reach out to us directly so we can assist you through every step of the process and ensure a better experience.

      We understand your decision to return the product, and we deeply appreciate you sharing your experience with us. Your feedback is invaluable in helping us improve. john.milton

  • Rated 5 out of 5 stars

    Valued costomer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great perchase and always a happy costumer many workers are very nice and professional.

    I would recommend this to a friend