Customer Ratings & Reviews

The guys who came to install the sound bar and fix our remote were great!

Complete Junk! I would never purchase another "Plug In" speaker product that will not work unless you install an app that needs a username, password, my precise location, access to my WiFi, or any personal contact or location information. AFTER doing all of that it will still not connect and will not reset. There is no sound coming out of it at all. There is 1 power cord and 1 hdmi cord and I tried multiple ones. I now have a $500.00 paper weight or door stop. I have a better idea, buy something that plugs in and just works. Period. Now I get to go through an entire run around on how to fix this garbage. And since it was purchased through the Magnolia Center it is NOT covered under the Best Buy Total Geek Squad protection plan. Or at least my last purchase wasn't. In this day and age when prices on everything are sky high the last thing I need is to be ripped off buy garbage products. I don't see how I could have done anything wrong. I plugged it in (very simple) and have now been trying to get it to work for the last 2 1/2 hours. There is absolutely no one in their right mind that would say this is normal or that it works better this way. It is now 1-1-2024 and it was purchased on 9-19-2023. I should have tried to set it up right away but that should not matter at all. Any body have any suggestions on what to do next?

Great product! Works with our TV and allows us to stream music

For the price you're paying, I was really hoping for better sound quality, but this was just alright in my experience. Also, if you want to download an app and give access to your location data and other information just to use a soundbar, this is the soundbar for you.

Happy with purchase, sales person very knowledgeable, enjoying my speakers.

Great product, moderate price. Good already I’ve to heavier roam.

I’m sure these work great but I’ve not been able to connect due to my lack of understanding and scheduling conflicts with geek squad

Good product. Would love to see how the big Sonos would sound like.

Better sound for bigger bucks. Not certain if it’s worth it. I like it.

Great product and good sound for the money. I bought this for my old CX LG oled that I use to have in living room that I moved to master bedroom and does a good job and ample sound for what is needed

I am very pleased with my Sonos purchase. Santa Claus was very generous.

All is well with my Sonos sound beam from Best Buy.

Sound quality is so-so, but the biggest issue is the remote range. I got this sound bar's TV hooked up to a Chromecast in a large open-floor plan room. I can control the Chromecast from anywhere in the room, but to change the volume or mute, I have to be within ~15 ft from the TB

Installed this morning and works Great. Would purchase again.

Way to go Sonos, no way Bose can beat your systems

Love the thing. Would highly recommend. Would purchase another.

This was a great product and I would for sure buy again.

Sonos requires that that you down load their soundbar app onto your cell phone. Then the soundbar can be set up using Wi-Fi to connect to TV. Why??? Anyway, I contacted Sonos and spoke with a rep who could not down load the app either. Very frustrating. Returned the soundbar.

Bought for a Samsung TV because they have average at best sound quality.

This product is amazing 5 stars, but Best Buy is horrible so I am reducing to 4.