Customer Ratings & Reviews

Sonos beam is pretty much useless without the subwoofer. Sounded nearly the same as my Sony TV speakers. Returned for a full-length soundbar with sub system.

Get yourself three compact speakers like the Bowers & Wilkins M1 and a good Denon sound processor instead of this soundbar. It is okay but the treble is not accurate; the surround effect is also just okay. Dedicated three compact speakers and a good Denon Atmos receiver will knock your socks off compared to this product. Not recommended

Nothing is working properly. The TVs are not synced And do not turn on properly. No Wi-Fi service now

No bass as expected. Treble was not as clear as I’d like it to be. Kind of disappointed.

Would not turn on after only 4 months of use. Very disappointed, especially considering the cost.

After reading all 5 star reviews, decided to purchase a Sonos Beam Gen2. The sound is not that great, I would say is just ok, definitely not as good as described in the 5 star reviews. Watched NBA game followed by watching an action movie and I'm not impressed at all. When watching the movie, sound is rather flat...Hopefully arc will be a much better experience...this one is going back to the store

No Bluetooth. How do you buy something these days that's not Bluetooth compatible? And to not be told that it's not Bluetooth compatible. Wish I I realized it before the return date has passed.

i don’t think this is user friendly and I expected better sound quality

Very complicated to hook up Samsung tv. Frustrating.

Not great but works with all my other Sonos. It’s satisfying but won’t blow anyone away

I did not like the sound quality. It was difficult for me to set up without assistance. I returned the speaker.

Great product i used everyday i love it and I'll buy it again thank you

Surround sound would not work. Found out after Best Buy drilled holes in my walls. Had to turn on the tv then hook up the Sonia beam every time we turned in the TV. Miserable experience all the way around. Like the Sonos Move. Returned everything else.

I dont know whats so special about this. Too expensive and nothing impressive. I had better soundbars for less with better sound quality. Im ready to return it

Do not buy and certainly do not pay for them to install. Buy somewhere else.

This sound bar has not performed to the level I have come to expect from this product based on the insight oif the salesman and the device's supposed features. The sound is the majorfeature that I sought to be impressed with and I'm not impressed. Plus it looks tacky.

Great sound and just the right size. I believe in the saying, you get what you pay for. I had the Geek squad install it for me. After the connection to my tv he took the time to explain how to add music.

Connecting the sound to the tv is not very simple. If you read some other reviews this can be common and a pain to deal with during set up. Not worth the work for me.

Very disappointed in this product, which despite my best efforts will not play any audio at all on my Samsung smart TV. It did hook up with my Alexa system, and will play music-but this product was purchased to enhance TV audio, specifically Dolby Atmos-and that has been nothing but an utter failure.

Not reliable. The wireless transmission quits frequently and won’t restart even with Geek squad and Sonos technical support. Then 3 days later it will restart. Surround system speakers are not very loud compared to bar.