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Customer reviews

Rating 4.7 out of 5 stars with 3979 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality, often highlighting its clarity and bass, along with the product's ease of use. Its compact size, straightforward setup, and sleek design are also frequently praised. However, some users have experienced occasional connectivity issues and noted concerns regarding its price and maximum volume output. A few customers also pointed out that it does not produce Dolby Atmos sound.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 3,981 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound - great speaker for the price. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding little soundbar. Easy to set up with the app. Now I want to pair the subwoofer with this system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos - Beam (Gen 2) -Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice unit, would purchase again. Looks and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Naomi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My name is not correct on my card my last name is Murphy now and was at the time I applied for my card as it was on my ID also. Potts was an on my old account that was closed. I also told the employee who help me. Plus was told that I had earned a 25 dollar gift card card not true.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome sound, easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing and easy to set up, paired it seamlessly with the Sonos Sub mini. Works perfect for our TV room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service Focus

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service focus, provided specific and very useful information. Agent very attentive, charismatic, and friendly. Made me feel valued.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Minor upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor upgrade over the gen 1 but you can definitely tell the difference

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice Soundbar just no enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this sound bar but in my 20x20 living room it just wasn’t enough. Sounded clear but couldn’t get it to sound right.. there was a delay with mouth movement and sound that I couldn’t get right and changing a lot of settings. Might work it smaller rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a wonderful addition to the TV...now no matter where you are in the room you can angle it for perfect viewing...How did i ever live without it? No more straining to see

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent sound for small room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound for a small room. Needs a sub. Works better with ARC

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound. Low key. Power is enough to have a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from a sonos soundbase to the beam 2 for the smaller profile. We feel it surprisingly has a bigger soundstage. Our current tv won’t allow Dolby Atmos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great for my small apartment. It was a bit difficult to setup at first, especially having one of my devices connected wired. I had to by a switch box so that my network could connect to it. I took away one star for this reason.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not best for Living Room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can the best soundbar ever for the bedroom, even larger bedroom such as your master. But this certainly not powerful enough for the living room even with Sonos Sub Gen 3 and Two Sonos behind my ear. I can’t wait till buy my arc. I bought it for the living room but it is not as loud as advertised. But, again should be good for the bed room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have multiple sonos and sonance products throughtout my house, even in my office at work. This was an aamazing addition for my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical Support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hunter and Chris were perfect technicians. They were polite, efficient, and very knowledgeable. They worked with me to get the two TVs and the Sonos sound bar in exactly the right places. Their professionalism was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Product is Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy, And I love love my SONOS Beam. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR. Mark Korneffel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was excellent they came and got it done. Showed me how to use everything, but I have already forgot how to do half the stuff. You should have instructions for this new technology; I am way passed the curve on that stuff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that my Samsung sound bar performs better sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have more base but overall quality is good movie sounds

    I would recommend this to a friend