Customer Ratings & Reviews
- Model:
- BEAM2US1BLK
- SKU:
- 12731840
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the exceptional sound quality, often highlighting its clarity and bass, along with the product's ease of use. Its compact size, straightforward setup, and sleek design are also frequently praised. However, some users have experienced occasional connectivity issues and noted concerns regarding its price and maximum volume output. A few customers also pointed out that it does not produce Dolby Atmos sound.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Great sound. Love this soundbar. Great quality
I would recommend this to a friend - Pros mentioned:Sound quality
Item was broken on delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received an "excellent condition" open box and unfortunately it had a rattling sound whenever bass notes were played. I kept it for 10 minutes after set up and returned it for the Arc. In hindsight I wish I held off until more new Beams were in stock as the arc is better but for my split level living room it makes little difference as I could have purchased a mini sub to go with the Beam. The rest of the frequencies were as impressive as advertised and reviewed which is why I still gave 2 stars for the quick return at the store.
I would recommend this to a friend - Pros mentioned:Sound quality
Great soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This rhung sounds amazing however they dont have enoogh bass even thr subwoofers they sell are weak so i ended uo refurning it
No, I would not recommend this to a friend - Pros mentioned:Setup, Sound quality
Sonos bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just can’t go wrong with Sonos. Great sound and quick setup.
I would recommend this to a friend - Cons mentioned:Price
Not worth the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bar alone is not worth the price. To get the full effect, you have to add on several pieces, which makes the system even more expensive.
No, I would not recommend this to a friend Sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. It wasn’t the size we needed so I exchanged it for the arc.
I would recommend this to a friend- Pros mentioned:Sound quality
Sonos Beam 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your like me you have been on the fence for a long time bc the Sonos line (imo) has always seemed a bit pricy . Well I can tell you first hand that they are expensive for reason! I purchased the Beam 2 and I wish I had done it sooner! This is the most impressive speaker I’ve ever had. It’s rich and immersive and requires very little space.
I would recommend this to a friend Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a soundbar for my backyard TV. After doing my research, I chose Sonos. Very pleased with my puchaee
I would recommend this to a friend- Pros mentioned:Setup, Sound quality
Great speaker!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker. Easy setup. Homekit is awesome. Must have.
I would recommend this to a friend Sonos Beam 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had my doubts as this replaced a larger sound bar, but this Sonos Beam does everything I need.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. Works great for the price that it is
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Easy to operate. Love the wireless.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Sounds of the Times
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was very easy to install and set up with the app. Sound is very nice going to add to rear wireless speakers next.
I would recommend this to a friend Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, the crew in this store works so well and helped a lot, thank you
I would recommend this to a friend- Pros mentioned:Sound quality
Sonos destroyed a good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had an Arc and Beam for a little over a year now. Sonos did a massive change to their app which controls the device and now the products have audio connectivity issues. To fix this, I must re-pair everything which takes time. The sound is excellent when it works. I suggest Bose until Sonos fixes this mess.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .It’s frustrating when app updates disrupt the functionality of your devices. Here’s a step-by-step guide to address the connectivity issues with your Sonos Beam Gen 2 and Arc:
Reboot Devices: Start by rebooting your Sonos Beam, Arc, and any other related devices (router, phone/tablet). Sometimes, a simple restart can resolve connectivity issues.
Update Firmware: Ensure all your Sonos devices and the Sonos app are updated to the latest firmware and software versions. Updates often fix bugs and improve performance.
Reconfigure Network Settings:
Check Wi-Fi: Make sure your Wi-Fi network is stable and the signal strength is strong where your Sonos devices are located.
Network Band: If possible, connect your Sonos devices to a 5 GHz network rather than 2.4 GHz, as it can offer better performance.
Re-pair Devices: If re-pairing is necessary:
Unpair and Reset: Remove the Beam and Arc from the Sonos app, then perform a factory reset on each device (usually done by holding down the connect button until the LED flashes orange and white).
Re-add Devices: Follow the setup instructions in the Sonos app to add them back to your system.
Check Sonos Support: Look for any known issues or ongoing fixes related to recent app changes on the Sonos support page. They might have specific instructions or workarounds for recent issues.
Contact Sonos Support: If the above steps don’t resolve the issue, reaching out to Sonos support directly is a good idea. They can provide tailored troubleshooting steps or escalate the issue if needed.
I hope this resolves your concerns and thank you for being a loyal Sonos customer!
Wi-Fi smh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the Sonos Beam 2. Hooked up the beam and the Wi-Fi connection did not work. Spoke Sonos and they suggested to return the beam and get another one. Received 2nd beam today. Same issue will not connect to Wi-Fi. I have several other Sonos items that connected flawlessly. I had to pull the tv off the wall to run a hardwire to get the Sonos to work. The Wi-Fi connectivity on the beam was very disappointing especially when customer confirmed all other Sonos products work and they couldn’t resolve the problem.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Can’t use due to update!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Don’t buy. Wanting to watch a movie? You can’t! The speaker WON’T WORK because it needs to update. FOR NO REASON!!!! It worked before the update. Now it doesn’t. Can’t detect wifi. Can’t detect HDMI. Sonos should be banned from store shelves. Furious customer.
No, I would not recommend this to a friend - Pros mentioned:Setup, Sound quality
Very nice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding easy setup and works with cable remote.
I would recommend this to a friend Sonos Beam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was a reboxed Sonos Beam. Like new. Works great and easy to set up.
I would recommend this to a friendNice quality soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, quality soundbar. Would enjoy a little more bass, but overall pretty good.
I would recommend this to a friend