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Customer reviews

Rating 4.7 out of 5 stars with 3982 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality, often highlighting its clarity and bass, along with the product's ease of use. Its compact size, straightforward setup, and sleek design are also frequently praised. However, some users have experienced occasional connectivity issues and noted concerns regarding its price and maximum volume output. A few customers also pointed out that it does not produce Dolby Atmos sound.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-3,982 of 3,982 reviews
  • Rated 1 out of 5 stars

    No GO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually, use the speaker because the app didn't work so I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed Buyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year and 2 week old Beam Gen 2 purchased from Best Buy. Watching TV with wife and suddenly a very loud Zap came from Beam startling us. Afterwards sound from Beam was distinctly changed. Bass response was lost and voice quality became more hollow and high pitched sounding. Trying to get help from Sonos support but it’s been hard.

    No, I would not recommend this to a friend