Customer Ratings & Reviews
- Model:
- BEAM2US1BLK
- |
- SKU:
- 12731840
Customer reviews
Rating 4.7 out of 5 stars with 3966 reviews
(3,966 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the product's exceptional sound quality, noting its clarity and bass, along with its ease of use. They also appreciate its compact size, simple setup, and appealing design. However, some users have experienced occasional connectivity issues and find the product to be on the pricier side. Other concerns include limitations in volume output, the absence of Dolby Atmos support, and the lack of a physical remote.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sounds great, setup is annoying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product sounds great, but the setup process and app are unhinged on a good day. Minor annoyances to overlook for quality sound.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound at a reasonable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound at a reasonable price. We were looking for a sound bar/system that features clear/crisp dialogue and the Sonos - Beam Gen 2 delivers. Also appreciate the smaller footprint and ability to mount to the TV with a sound bar mount.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend Rated 5 out of 5 stars
Perfect for smaller rooms - Good value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sounder for the size, this paired with a Sub Mini is a truly amazing experience for the money and size.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Meant to buy cheaper but the sound....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a soundbar before. I bought a new TV. My first TV purchase in 10 years. I have never cared for a fancy TV till I saw the OLEDs. I just love their picture. However, it then seemed silly to not have good soundbar for the TV. You can only have so much sound from a TV. I read about sound bars but nothing replaces going to the store and listening. I was going to buy LG or some 3 channel sound bar. Well I left with the Sonos Beam instead. I certainly paid more than I thought but the sound was amazing for the size. If you love a strong bass then maybe not for you. It is plenty for me. I loved the Arc a bit more but it is also quite a bit more and with Sonos you are going with a system. You can add on to it quite easily and link the sound system throughout your house. You can easily Airdrop and sync everything. I did not think I would care about it until I could do this. It does not have Atmos but it sends sound up still (not as well as the Arc but decent). The App works great and you use it to calibrate your room to your beam. This helps improve sound quality. I know because I forgot to do this first day. If you love an overpowering bass this is not for you. You can add one of their speakers that does this (not a cheap speaker). The Arc also has the bass. The sound is really quite wonderful for its low profile. I am happy with this purchase (even if I spent more than I intended) and will add more speakers in future as it is so easy to connect up and actually find their system to be nice bonus to listening room to room.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 4 out of 5 stars
Richard Lasting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality and easy to install. Recommend for enhanced sound.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos Beam (Gen 2) - A Very Satisfied Customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a soundbar for our living room TV. The advisor showed us the Sonos Beam (Gen 2) with Dolby Atmos. The difference in the sound quality of the Sonos Beam compared to that of the less expensive brands was immediately apparent. The dialog was much clearer at all volume levels, and the features available on the Sonos Beam far outclassed those of the other sound bars we previewed. The Sonos Beam is a bit more expensive than other sound bars, but in this instance, the additional cost is well worth it. You won't be disappointed in this quality addition to your entertainment center. We were so pleased with the performance we later purchased a Sonos wireless speaker to complement the Sonos Beam.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Wonderful sound; great quality.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was actually a bit of a nuisance, and I'm not sure if that was due to how everything else on my end was already set up, or if the app and general software are just a bit finicky and confusing. However, once that initial hurdle was passed, I quickly fell in love with the sonos beam. Using it is easy peasy. The sound is great. It's full and brings any movie/show and song to life. The materials are good quality, and somehow it even looks sort of nice sitting on our media console. This has been an absolute game changer and I can't wait to add to it as time goes on.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound board
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful making the sound distribution better in our room. Better control for hearing impaired.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Size, Sound quality
Rated 5 out of 5 stars
Great choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. I wanted the arc for our RV too but I chose the beam! We currently have an array of Sonos products throughout the house and our business. The beam is outstanding especially when it comes down to space savings. It offers similar performance as the arc but in a smaller package.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
Rated 2 out of 5 stars
Doesn’t play well with an Alexa smart home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Starting with the positives and then working my way to the worst… Fit and finish is great. Very minimalistic. Easy setup as a sound bar. Good sound for a medium or small room, but have to crank it up for a 23x25 room. Has a couple weird quirks with volume control. One is that it reduces sound back to zero when pausing streaming TV and slowly builds it up when you resume play so you miss a couple seconds of audio when you resume. Second is that certain streaming services like HBO had great volume disparity with others. My old surround sound receiver would need a volume adjustment but at a smaller degree. 35 needed 42 for the same level between other streaming services and HBO. This is 45-68 on my setup with the Beam. The worst feature is Alexa. It works great as a stand-alone Alexa decide but integration with an Alexa enabled smart home is useless. I had Alexa decided in every room that would play everywhere or downstairs as a group. The Beam shows up as a Sonos integration but cannot be grouped for multi room use through Alexa. So it was either my kitchen and dining room Alexa speakers or the living room. Selecting one would disqualify the others. Completely useless. Tons of negative reviews in the Sonos skill in the Alexa app that you might want to check if you are thinking of integrating into an Alexa home. If I had to guess it is because Sonos only wants you to use Sonos speakers in each room to have a speaker group, and not be able to intermix with other manufacturers. If you don’t use Alexa or can afford to outfit your entire home with Sonos then this is still probably a good product. I cannot speak for Google Assistant use at all. I have an Alexa centric smart home with about 50 devices for frame of reference.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you very much for taking the time to write a review! We're sorry for the experience you're having with your Beam. In regards to the volume slowly turning up after pause, this is because of the way some tv's pass audio through HDMI. There may be a setting within your tv that allows you to change this, as that's not a native feature built into Beam. As far as the audio increments, it's possible that the tv is what control that as well, however to be sure we would love it if you'd consider reaching out to us as we offer lifetime support on our products. If you head to sonos.com/support you can contact us whichever way you prefer. - Amazon issues are usually caused by an account discrepancy between our app and the Alexa app, however grouping Amazon speakers with ours is not possible as we use proprietary technology to ensure a strong signal and low latency. We hope that we can work with you to make amends in the areas you feel we fall short.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Can you hear me now? Yes!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried after reading some reviews that cautioned about the Sonos app not working/causing confusion. However, I had no such problems when I setup my soundbar; in fact, I was surprised at how straightforward and easy it was, especially once I understood that I could use either my phone as the remote from the SONOS app I downloaded or my existing remote.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Big sound from a small bar. This thing rocks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly large sound from a compact bar. This things rocks. I have a Sonos arc and this is the arc in a smaller package. Wide wonderful sound stage clear and crisp dialogue. Even produce god bass without a sub, but when you add a sub this thing comes to life. Loud enough to fill a good size room. Competes with much higher and mote expensive sound bars for sure. Sonos works magic.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound for our space, great quality, no connectivity issues.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great upgrade from your TV speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high build quality and fantastic sound from the Sonos Beam Gen 2. I would recommend everyone pair it with a Sub Mini to get that extra bass. I wish this soundbar could be plugged in without having to have an app and wifi however.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
WOW!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for a stand alone home theater solution that doesn't break the bank, well here you go. Bass was surprisingly powerful and rumbly, while also doing a great job at an immersive presentation of sounds coming from all directions. This exceeded ALL of my expectations! Keep in mind, if you want a hardcore home theater setup for a large space, you'll need more than this. That bein said, for a standard sized living room and an all-in-one solution, this leaves nothing to be desired (for most). Going from stock TV to this, will absolutely change your experience 1000%.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Totally transformed our movie experience. The sound quality is amazing and you can hear even the tiniest details which aids in the immersion. Great addition to our movie room.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
The best sounds bar with the decent price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best sounds bar I never get under $500. It was easy to set up and sounds was great.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Amazing sound!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned the Sonos Beam for a couple months now and I never heard such crisp and deep spunds and bass from any of my past sound bars. I’ve owned the Bose, LG, Vizio, and others but the Sonos takes the cake for quality. Well worth the money, their app is easy to manage on my phone, pc, and tablets. Can’t wait to add more Sonos products to the home theater experience.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it has great sound easy to install and we only got the beam for now but love the fact can add more pieces to it later
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Incredible buy, highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best sound bar for an affordable price. Reviewed and listened to different products for weeks to test before we bought, and this product (paired with the subwoofer mini!) was far ahead of the others. Great price, room filling sound of high quality. Easy to set up with the app and pair to my tv, and we also love using it to play music while hanging around our house!
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend










