Customer Ratings & Reviews
- Model:
- BEAM2US1BLK
- SKU:
- 6476041
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos for its unmatched sound quality, ease of use, and simple setup. The soundbar's compact size, impressive bass, and Dolby Atmos capabilities are also appreciated. However, some customers have reported occasional connectivity issues, and a few find the soundbar to be somewhat expensive and would prefer it to include a physical remote.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Excellent sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar. I am very happy with my purchase.
I would recommend this to a friend Great sound, setup not as easy as I expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, just had some trouble with initial setup. Then a couple weeks in it wasn’t linking to my tv and I had to troubleshoot.
I would recommend this to a friendSonos Soundbar Open Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product didn't seem to have been properly factory reset and it took quite a while to actually set up which was a bit frustrating
I would recommend this to a friendSounds awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating on which speaker to get and honeslty this brand killed it. Definitely recommended
I would recommend this to a friendFirst Sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Sonos product and I’ve really been liking the integration. Can’t wait to get some more. Also BB came through with some quick shipping.
I would recommend this to a friendSonos Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love it works so good definitely a good choice for our home we love to watch movies!
I would recommend this to a friendHo-Hum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A much better speaker than what is in the TV but it isn't always very clear, especially for conversations and softer speech. I am also a little disappointed it does not produce much of a surround sound effect. It's a good solid front speaker but does not do the proper work of separate speakers for L/R channels, a separate subwoofer, and tweeters. Oh, and don't buy from Best Buy online! They lied, wasted a full day of the holidays, and left me furious. Soon enough Best Buy will go the way of Circuit City.
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Great Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos makes an amazing product. This soundbar was easy to set up and sounds amazing.
I would recommend this to a friend Sony Bravia TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV . It’s the second Sony Bravia we have purchased from Best Buy .
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound bar at a great price/
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first sound bar and I'm amazed at the clarity it provides. I went with Sonos because I have a couple of other Sonos speakers in my home. The difference in the television sound and the sound bar is unbelievable. Being in my 70's I thought it was my hearing that made it difficult at times to hear the tv clearly, but after getting the sound bar I realize it wasn't my hearing. Love it.
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Audio improvement for TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy to set up...no fuss! Makes watching and "hearing" movies great!
I would recommend this to a friend Much needed Addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this speaker, it matches and plays with the others I have from Sonos…
I would recommend this to a friendPick Up Stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got my things at the store, they had everything ready. Very easy too. Thank you
I would recommend this to a friend- Pros mentioned:Sound quality
Sonos destroyed a good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had an Arc and Beam for a little over a year now. Sonos did a massive change to their app which controls the device and now the products have audio connectivity issues. To fix this, I must re-pair everything which takes time. The sound is excellent when it works. I suggest Bose until Sonos fixes this mess.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .It’s frustrating when app updates disrupt the functionality of your devices. Here’s a step-by-step guide to address the connectivity issues with your Sonos Beam Gen 2 and Arc:
Reboot Devices: Start by rebooting your Sonos Beam, Arc, and any other related devices (router, phone/tablet). Sometimes, a simple restart can resolve connectivity issues.
Update Firmware: Ensure all your Sonos devices and the Sonos app are updated to the latest firmware and software versions. Updates often fix bugs and improve performance.
Reconfigure Network Settings:
Check Wi-Fi: Make sure your Wi-Fi network is stable and the signal strength is strong where your Sonos devices are located.
Network Band: If possible, connect your Sonos devices to a 5 GHz network rather than 2.4 GHz, as it can offer better performance.
Re-pair Devices: If re-pairing is necessary:
Unpair and Reset: Remove the Beam and Arc from the Sonos app, then perform a factory reset on each device (usually done by holding down the connect button until the LED flashes orange and white).
Re-add Devices: Follow the setup instructions in the Sonos app to add them back to your system.
Check Sonos Support: Look for any known issues or ongoing fixes related to recent app changes on the Sonos support page. They might have specific instructions or workarounds for recent issues.
Contact Sonos Support: If the above steps don’t resolve the issue, reaching out to Sonos support directly is a good idea. They can provide tailored troubleshooting steps or escalate the issue if needed.
I hope this resolves your concerns and thank you for being a loyal Sonos customer!
- Pros mentioned:Setup, Sound quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound .easy to set up. It has Alexa which allows me to control my lights
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This by itself is a great sound bar but paired with the Sub Mini it hits hard.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality! It is easy to use and music sounds great in my living room
I would recommend this to a friend review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a mistake when I bought this item. Too complicated for my application and outdated equipment. I was looking for a soundbar that I could connect to the tv and then run it with a remote or using controls on the sound bar--something very simple. However, the installation required a network and cell phone in addition to the tv and soundbar. I never ever got this to work as the network connection could never completed (sound bar wouldn't recognize the network) even though we had other items running off of the network. I was unable to install this devise. However, my nephew who is very tech savy came to the house and after spending a full hour of trying things he did finally connect the soundbar to the tv. However, he had to use the digital optical port on the tv because although the tv that the soundbar was connected to had an ARC HDMI port it did not work with soundbar hence we had to use the adapter provided and the digital optical port. However, the sound quality was underwhelming and unsatisfactory. Couldn't really raise much volume. Hence I returned the sound bar for a refund. If you buy this sound bar make sure that your tv is up to date, and you understand the installation instructions completely.
No, I would not recommend this to a friendTop to the Line Sound!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos makes excellent products. Their music and audio systems stand the test of time. They are outperforming Bose systems in my opinion about 10 to 1.
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it . Great sound and bass . Especially when watching dobly atmos content
I would recommend this to a friend