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Customer Ratings & Reviews

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Your price for this item is $369.00
The comparable value price is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3744 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos for its unmatched sound quality, ease of use, and simple setup. The soundbar's compact size, impressive bass, and Dolby Atmos capabilities are also appreciated. However, some customers have reported occasional connectivity issues, and a few find the soundbar to be somewhat expensive and would prefer it to include a physical remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,744 reviews
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great speaker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Easy setup. Homekit is awesome. Must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is A+. We love it and it connects to other Bluetooth items too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Soccermom

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected the range to be louder for how much you pay So we ended up get mini sub and 100 surround speakers for better sound quality I feel there are better sound systems out there

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it works great we have no problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and the people at the store here in ankeny made the experience 10x better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Easy to operate. Love the wireless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wi-Fi smh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the Sonos Beam 2. Hooked up the beam and the Wi-Fi connection did not work. Spoke Sonos and they suggested to return the beam and get another one. Received 2nd beam today. Same issue will not connect to Wi-Fi. I have several other Sonos items that connected flawlessly. I had to pull the tv off the wall to run a hardwire to get the Sonos to work. The Wi-Fi connectivity on the beam was very disappointing especially when customer confirmed all other Sonos products work and they couldn’t resolve the problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Sonos product that performs better than anticipated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product, exceptional customer service from our salesman, Mark

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding easy setup and works with cable remote.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bricked after 13 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Beam Gen 2 for roughly 13 months and it has bricked after light use. Maybe 10 hours a week. The issue is it has completely lost connect to my devices and now will no longer allow a factory reset to allow me to add the device through the Sonos app. When it worked, it was fantastic. Paired with Sub Mini it filled my office with robust sound. Now it’s just an over-priced paperweight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love all my Sonos products! Will definitely add more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have these in our living room and we love them so we bought this one for our bedroom and we love it in there too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all Sonos speakers this speaker does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Easy setup and audio is clear and crisp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ARC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product and very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all my sonos products. Fots seamlessly into the ecosystem. Great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks so sleek in our apartment! Sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome value and amazing audio from TV. Connecting with HDMI eARC was super easy and coordinating with the sub!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! Small but powerful!! Perfect gift!!!

    I would recommend this to a friend