Customer Ratings & Reviews
- Model:
- BEAM2US1BLK
- SKU:
- 6476041
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos for its unmatched sound quality, ease of use, and simple setup. The soundbar's compact size, impressive bass, and Dolby Atmos capabilities are also appreciated. However, some customers have reported occasional connectivity issues, and a few find the soundbar to be somewhat expensive and would prefer it to include a physical remote.
This summary was generated by AI based on customer reviews.
Sonos Surround System for Family Room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a birthday gift and love it! Sonos is way better than I expected!
I would recommend this to a friendSound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought sound quality would be better. I wish I had purchased the next best sound bar.
No, I would not recommend this to a friendSonos is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best! Will cure all your depression. Insta buy!
I would recommend this to a friendSonos beam gen 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality just not loud enough. Not a good value
No, I would not recommend this to a friendSonos Rocks
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Are sound system finally went out. After research we went with Sonos and love it!
I would recommend this to a friend- Cons mentioned:Connectivity
Good sound bar, not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t control internal tv speakers with unplugging beam sound bar. Don’t want to use sound bar 100% of time. A hassle to unplug to use internal speakers.
No, I would not recommend this to a friend Depends on what you’re looking for!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok but the sound wasn’t what I was looking for.
No, I would not recommend this to a friendSound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t hooked it up yet but Christmas day we’re gonna try
I would recommend this to a friendDifference maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Makes the difference in watching and listening to our shows.
I would recommend this to a friendGreat soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're already in the Sonos eco-system, it's a no brainer If you're not, you should seriously consider it
I would recommend this to a friendSonos Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is a great product, BUT the response time from Their customer service was totally unacceptable. I spent hrs and nothing corrected our problem.. They finally booked us a level 3,phone appointment for 10 days from our call... I spent approximately 1000 dollars for a quality surround system that I have to wait 10 days to maybe get it corrected? Really no excuse for this. I returned the 2 Eco 100 speakers 2x to Best Buy as their CS Rep suggested. Still didn't work right. Then i was told Sonos was in a major update over months.. Sonos can't treat customers like this and continue to sell a product that has major flaws. I cancelled my appointment .I returned it to Best Buy,I purchased a different sound system. I am a total care member and I am not the first to complain about Sonos Update problem.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .It's disheartening to hear about your experience with the Beam Gen 2 and Sonos customer service. Spending hours troubleshooting without a solution, only to be told you'd have to wait 10 days for further assistance, is incredibly frustrating—especially after investing so much in a quality surround system. Thank you for sharing your story—hopefully, we can win you over as a customer in the future. Your feedback is invaluable as we continue to make our products and services even better.
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st sound bar, and it is just what i needed. The sony one was a bit too loud .
I would recommend this to a friendFine experience. Good products.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and friendly staff. Good choice of products.
I would recommend this to a friend- Pros mentioned:Sound quality
Great product for the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I did not buy an additional speakers at this time but my very Techy son told me this one was good for future expansions! Had a bit of trouble with the setup but that is because I did not know my TV very well and did not use the right output. Once I figured that out NO trouble and we love it!
I would recommend this to a friend Sonos
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As previously stated you can not go wrong with any Sonos products
I would recommend this to a friendWorked as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good updates through text. Rapid support from staff. Item was ready when I arrived
I would recommend this to a friendSonos system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy with my sonos system it’s the best of best
I would recommend this to a friendSenormike
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the Beam has taken my listening experience to an unprecedented level.
I would recommend this to a friendCenter port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent part that adds cosmetic value. The unification of all the plus really helps.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this one for my brother. 2nd gen, so great value right now, until arc gen 2.
I would recommend this to a friend