Customer Ratings & Reviews

I bought this sound bar to go with my new tv and i love it, works very well thank you best buy

We love all our Sonos Products. We have 2 Arcs, 2 beams, 1 Roam & Amp. All connect & sync up with the Sonos App.

Great sound but was very difficult to setup (and I’m very tech savvy). Disappointed too that you can’t use Sonos with Alexa everywhere group. The Alexa enabled- Yeah that totally is a fail here. The phone interface also is totally inconvenient and doesn’t flow very well to find settings etc. The sound is great but the rest is just eghhh.

A little overpriced but excellent sound. Top of the line in quality.

Great product Ordered Online!! Went to store to but it and it was AGAIN a horrible customer service experience at the Davenport Iowa BestBuy! Someone please get help to that store!

Installed with new SamsungTV. It disconnects all the time. Say they are working on a fix but no timeline. It’s really great when it works. Seems to be with Samsung only. We have another with a Sony and no problem.

good for the price. go for arc if you want to feel the real dolby atmos. good quality products .

Best sound system purchased. Geek Squad and sales person very helpful.

Pleased with sound and the versatility of the system. I now have a radio with quality sound.

Best money could buy!! Makes moves 10 times better

Its okay however I prefer a remote control ,not my phone .

The beam 2 is a great sound bar, can connect a Roku remote with the sound bar. The sonos app works as it should. Dialogue volume could be better, even with the enhanced dialogue enabled still could be better but that’s all sound bars imo.

Packaging,pamphlet & APP made the set up easy. Great job SONOS

The sound and size is wonderful, but after a couple weeks it just disconnected from the tv for no reason at all. After wasting my time on two days of research and futile attempts to reconnect, it’s going back to the store. Do yourself a favor — google all the incompatibility problems with Samsung and even new Sony tvs before you buy. I never once had a problem with Yamaha on this tv or any other soundbar on my other tvs.. Sonos is the problem.

Great sound.For a soundbar that has a small appearance this Sonos has a big sound.

This is a good speaker for price. Mobile app is a nice feature.

I HATE this product. I understood the need to supplement the TV built-in speakers but am totally disappointed in the explanation provided to my husband on how it works. Normally I can just unplug and plug back in but today his sound went out completely. I was trying to use my earbuds for an online call; all I could hear was the TV sound and couldn’t disable it until I put the airbuds into a Faraday cage. At that point I told him that was something I could not troubleshoot. I have been retired from tech support for 10+ years. Major disruption to his life as he has dementia. Told him we have other “dumb” TV’s…but that means moving furniture after his surgery this week.

I purchased this item during the Black Friday sale. I wanted to add dolby atmos to my sonos 5.0 system and I couldn't be happier. The living room in my home is small and while I did consider getting the sonis arc this made more sense for the size of my home (next home arc). Obviously without the upfiring speakers it isnt the same but the virtualization works well enough, im not an audiophile. The overall sound upgrades over the gen 1 made this a worthwhile purchase and I'd recommend for folks who have relatively small living rooms.

A great purchase, awesome product - would definitely recommend !!

It wasn’t as good sounding as I had hoped. It was easy to set up, but the sound doesn’t match the cost.