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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3958 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the product's exceptional sound quality, ease of use, and compact size, often praising its easy setup, impressive bass, and sleek design. However, some customers have experienced occasional connectivity issues and find the product to be pricey. Additionally, there are comments regarding limited volume and the absence of true Dolby Atmos sound.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,958 reviews
  • Rated 1 out of 5 stars

    Save Your Money! Sound Is Well Below Average!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This could be the most over priced sound bar on the market. I purchased this lemon to replace a 7 year old $175 Bose sound bar. Upon installation you are required to pay a one time connection fee on $19.99. What?? There is no remote. The sound is hollow with the bass being very weak. It sounded worse than my 7 year old Bose. What a joke. Sonos should be embarrassed for selling this lemon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Bean Gen2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar provides good sound quality for vocal audio and adequate audio for music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Beam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well; pleased with purchase. Recommend getting cradle, too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that my Samsung sound bar performs better sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best sound Bar on earth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre wondering if you need this or not then srop wondering, you do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all Sonos products, easy to combine and operate on app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my product enjoy or Sonos products will keep ordering when they have more sales

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Sonos Beam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose soundbar died, so I went to BB and talked with Brad Chichester in the Parker store. He suggested the Beam2. I liked it so much I went back for seconds!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was very difficult to try to connect with a TV that's only 4 years old if the TV is not brand new it will not work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Dissapointed with open box policys. Within less th

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the item itself. Was just disappointed that after purchasing an open box unit $418 plus tax.......... It goes on sale brand new less than two weeks later. The only option that I given was to return it and swap it out for a new one, But then i'd have to deal with all the connectivity all over again. I think all things being fair. They should have given me a percentage back to keep my cost on an open box unit under the price of new given than it was within the 15 day window of their return policy. Ill just stick to offer up I guess next time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Naomi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My name is not correct on my card my last name is Murphy now and was at the time I applied for my card as it was on my ID also. Potts was an on my old account that was closed. I also told the employee who help me. Plus was told that I had earned a 25 dollar gift card card not true.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    SONOS Beam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, spectacular sound and fits right into the Adonis family

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sounded good until it stopped connecting

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst connectivity issues I have ever dealt with. I spent more time troubleshooting this than listening to it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Beam 2 is bangin!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter, but I told her I should take it! Haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar with options

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can expand it and use it for various electronic devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great and so is the sound through the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Beam Gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sonos Beam Gen 2 blew me away! I had been looking to replace an older Bose system and when I went down to my local Best Buy to give it a listen on Black Friday I was instantly convinced that I needed it. I bought 2 of them and paired them with 4 One SL's and now I have a great system both upstairs and downstairs. Now all I need is a couple of subs and my systems will be complete. Sonos is every bit as good as Bose and for the money you can't go wrong. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used a sound bar before so I don't have a comparison but I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is pretty good but not as crisp as in the store. Geek Squad techs were very nice and efficient but were not fully versed in the Beam sound bar and it’s Wi-Fi capabilities. It was not until four (4) calls to Eero and Sonos that I found out the benefits of connecting mt phone to the sound bar. I should not have had to go through all that time and effort.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I haven't wasted my money on this product. Customer service was very professional and i really enjoyed it. I'm happy to do business with best buy at all times

    I would recommend this to a friend