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Customer Ratings & Reviews

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Your price for this item is $369.00
The comparable value price is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3744 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos for its unmatched sound quality, ease of use, and simple setup. The soundbar's compact size, impressive bass, and Dolby Atmos capabilities are also appreciated. However, some customers have reported occasional connectivity issues, and a few find the soundbar to be somewhat expensive and would prefer it to include a physical remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,744 reviews
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with installation and product. Would do this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best somebody can get for an apartment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love our Sonos Beam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works with our TV and allows us to stream music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time setting up as i have 2 different networks and another sonis on the other network

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    "Plug & Play".. not even close!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete Junk! I would never purchase another "Plug In" speaker product that will not work unless you install an app that needs a username, password, my precise location, access to my WiFi, or any personal contact or location information. AFTER doing all of that it will still not connect and will not reset. There is no sound coming out of it at all. There is 1 power cord and 1 hdmi cord and I tried multiple ones. I now have a $500.00 paper weight or door stop. I have a better idea, buy something that plugs in and just works. Period. Now I get to go through an entire run around on how to fix this garbage. And since it was purchased through the Magnolia Center it is NOT covered under the Best Buy Total Geek Squad protection plan. Or at least my last purchase wasn't. In this day and age when prices on everything are sky high the last thing I need is to be ripped off buy garbage products. I don't see how I could have done anything wrong. I plugged it in (very simple) and have now been trying to get it to work for the last 2 1/2 hours. There is absolutely no one in their right mind that would say this is normal or that it works better this way. It is now 1-1-2024 and it was purchased on 9-19-2023. I should have tried to set it up right away but that should not matter at all. Any body have any suggestions on what to do next?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound. A great choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound distribution. I would like to have had a bit more volume on the sides, but this is really very acceptable. This Beam, in combination with 2 rear One speakers creates a room full of wonderful sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this beam at Best Buy and love it. Everything was packed perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice - would get again. Works as it should........

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Sound not loud enough.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It do isn’t get as loud as it should even on the higher volume. Seems expensive

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wish it was Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was Bluetooth, just WiFi compatible but my WiFi is non existent in the country. Sounded great in the store though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound for bigger bucks. Not certain if it’s worth it. I like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-so

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is so-so, but the biggest issue is the remote range. I got this sound bar's TV hooked up to a Chromecast in a large open-floor plan room. I can control the Chromecast from anywhere in the room, but to change the volume or mute, I have to be within ~15 ft from the TB

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are very pleased with this additive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met my expectations with this item. The best buy agent was informative

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought it will be a fuller sounds. It is ok. It is a good replacement for the standard speakers that come out of th TV

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to browse before Black Friday and saw a good deal

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you're paying, I was really hoping for better sound quality, but this was just alright in my experience. Also, if you want to download an app and give access to your location data and other information just to use a soundbar, this is the soundbar for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install the sound bar and fix our remote were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Beam Gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this and all of the other Sonos products we have in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good soundbar for a smaller room

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good sound for the money. I bought this for my old CX LG oled that I use to have in living room that I moved to master bedroom and does a good job and ample sound for what is needed

    I would recommend this to a friend