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Customer Ratings & Reviews

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Your price for this item is $369.00
The comparable value price is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3745 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos for its unmatched sound quality, ease of use, and simple setup. The soundbar's compact size, impressive bass, and Dolby Atmos capabilities are also appreciated. However, some customers have reported occasional connectivity issues, and a few find the soundbar to be somewhat expensive and would prefer it to include a physical remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 3,745 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good soundbar for a smaller room

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good sound for the money. I bought this for my old CX LG oled that I use to have in living room that I moved to master bedroom and does a good job and ample sound for what is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, moderate price. Good already I’ve to heavier roam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase, sales person very knowledgeable, enjoying my speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy gave me a terrible and sad experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing 5 stars, but Best Buy is horrible so I am reducing to 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would love to see how the big Sonos would sound like.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the app & wasn’t impressed by the sound so I returned it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All is well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is well with my Sonos sound beam from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to go Sonos, no way Bose can beat your systems

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WIFI not working well, Sound quality not expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted two hours to just make it connect to wifi so that I can use the app to make it work. Then it only worked for a while and the app lost it. Only stable connection with an ethernet cable. Sound quality is not what I expected, not bad but definitely not as good as I expect for the price. If you value sound quality per buck I don't recommend this, especially when I had such as difficult time with its app. I don't it's easy to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Sound Bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this morning and works Great. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Sonos purchase. Santa Claus was very generous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thing. Would highly recommend. Would purchase another.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Loved it until the app took the music away

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon install and initial use, I loved this product. I use it for a bedroom TV paired with a Gen 3 sub and two ikea / Sonos lamps for a great surround sound setup. Works well for watching TV. Integrating with anything else like my local music library or using for alarms etc was taken away by new app update. Shame on Sonos.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    King

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product and I would for sure buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos brand is outstanding and Best Buy's assistance was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SONOS beam is perfect for medium sized living rooms. The soundb is immersive and crystal clear. The nighttime option is perfect for watching TV late at night and making out all the dialogue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Samsung TV because they have average at best sound quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have multiple Sonos devices and this sound did not compare. Now in fairness, it was not paired with the $800 sub but for $400 I should not NEED to have a sub to get Sonos gold standard sound. Unless you are looking to install an integrated high end system…Sonos one, beam, sub, etc. there are much better options out there for a fraction of the cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it works great. It was a gift from my children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best soundbar I’ve ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my sound system and I have loved it ever since!

    I would recommend this to a friend