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Customer Ratings & Reviews

$499.00

Customer reviews

Rating 4.7 out of 5 stars with 3959 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the product's exceptional sound quality, ease of use, and compact size, often praising its easy setup, impressive bass, and sleek design. However, some customers have experienced occasional connectivity issues and find the product to be pricey. Additionally, there are comments regarding limited volume and the absence of true Dolby Atmos sound.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 3,959 reviews
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar! Convenient size for any room. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sonos Beam is perfect for my apartment living room. I have it set up with a 65” LG C2 OLED. I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound and flexibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for our existing system. The Sonos interface with the Bluetooth option is very flexible. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great sound. Love this soundbar. Great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It wasn’t the size we needed so I exchanged it for the arc.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sonos bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just can’t go wrong with Sonos. Great sound and quick setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sonos destroyed a good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an Arc and Beam for a little over a year now. Sonos did a massive change to their app which controls the device and now the products have audio connectivity issues. To fix this, I must re-pair everything which takes time. The sound is excellent when it works. I suggest Bose until Sonos fixes this mess.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      It’s frustrating when app updates disrupt the functionality of your devices. Here’s a step-by-step guide to address the connectivity issues with your Sonos Beam Gen 2 and Arc:

      Reboot Devices: Start by rebooting your Sonos Beam, Arc, and any other related devices (router, phone/tablet). Sometimes, a simple restart can resolve connectivity issues.

      Update Firmware: Ensure all your Sonos devices and the Sonos app are updated to the latest firmware and software versions. Updates often fix bugs and improve performance.

      Reconfigure Network Settings:

      Check Wi-Fi: Make sure your Wi-Fi network is stable and the signal strength is strong where your Sonos devices are located.
      Network Band: If possible, connect your Sonos devices to a 5 GHz network rather than 2.4 GHz, as it can offer better performance.
      Re-pair Devices: If re-pairing is necessary:

      Unpair and Reset: Remove the Beam and Arc from the Sonos app, then perform a factory reset on each device (usually done by holding down the connect button until the LED flashes orange and white).
      Re-add Devices: Follow the setup instructions in the Sonos app to add them back to your system.
      Check Sonos Support: Look for any known issues or ongoing fixes related to recent app changes on the Sonos support page. They might have specific instructions or workarounds for recent issues.

      Contact Sonos Support: If the above steps don’t resolve the issue, reaching out to Sonos support directly is a good idea. They can provide tailored troubleshooting steps or escalate the issue if needed.

      I hope this resolves your concerns and thank you for being a loyal Sonos customer! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Beam 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your like me you have been on the fence for a long time bc the Sonos line (imo) has always seemed a bit pricy . Well I can tell you first hand that they are expensive for reason! I purchased the Beam 2 and I wish I had done it sooner! This is the most impressive speaker I’ve ever had. It’s rich and immersive and requires very little space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a soundbar for my backyard TV. After doing my research, I chose Sonos. Very pleased with my puchaee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Sounds of the Times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very easy to install and set up with the app. Sound is very nice going to add to rear wireless speakers next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Works great for the price that it is

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wi-Fi smh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the Sonos Beam 2. Hooked up the beam and the Wi-Fi connection did not work. Spoke Sonos and they suggested to return the beam and get another one. Received 2nd beam today. Same issue will not connect to Wi-Fi. I have several other Sonos items that connected flawlessly. I had to pull the tv off the wall to run a hardwire to get the Sonos to work. The Wi-Fi connectivity on the beam was very disappointing especially when customer confirmed all other Sonos products work and they couldn’t resolve the problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Beam 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my doubts as this replaced a larger sound bar, but this Sonos Beam does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great speaker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Easy setup. Homekit is awesome. Must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, the crew in this store works so well and helped a lot, thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Easy to operate. Love the wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding easy setup and works with cable remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Beam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was a reboxed Sonos Beam. Like new. Works great and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, quality soundbar. Would enjoy a little more bass, but overall pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent audio augmentation to go with our new Sony Bravia TV.

    I would recommend this to a friend