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Customer Ratings & Reviews

$499.00

Customer reviews

Rating 4.7 out of 5 stars with 3961 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the product's exceptional sound quality, ease of use, and compact size, often praising its easy setup, impressive bass, and sleek design. However, some customers have experienced occasional connectivity issues and find the product to be pricey. Additionally, there are comments regarding limited volume and the absence of true Dolby Atmos sound.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,961 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Sonos product that performs better than anticipated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it works great we have no problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love all my Sonos products! Will definitely add more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're already in the Sonos eco-system, it's a no brainer If you're not, you should seriously consider it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I did not buy an additional speakers at this time but my very Techy son told me this one was good for future expansions! Had a bit of trouble with the setup but that is because I did not know my TV very well and did not use the right output. Once I figured that out NO trouble and we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Surround System for Family Room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a birthday gift and love it! Sonos is way better than I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all Sonos speakers this speaker does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Rocks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are sound system finally went out. After research we went with Sonos and love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ARC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product and very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding sales support by Ameen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ameen was a terrific sales associate! He found a great product that was on sale and not in store, and got it delivered by Christmas Eve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st sound bar, and it is just what i needed. The sony one was a bit too loud .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best! Will cure all your depression. Insta buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difference maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Makes the difference in watching and listening to our shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good updates through text. Rapid support from staff. Item was ready when I arrived

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t hooked it up yet but Christmas day we’re gonna try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Center port

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent part that adds cosmetic value. The unification of all the plus really helps.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    So saying NO to Sonos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We intended to buy a simple bluetooth capable soundbar to use in a limited need workout room and we unfortunately let the Best Buy salesperson talk us into the Sonos Beam for its various features and "improved" online capabilities. Unfortunately, the features are virtually unusable as this device is seemingly dependent on very high capacity wifi to work with apps on the TV - despite being connected to HDMI arc. While the TV signal works fine and picture quality/playability is fine over 5g, the Sonos wifi dependency makes little sense. However, searching for troubleshooting issues, the other online complaints appear to point to this reality. Since its in our basement with limited wifi (despite the picture signal being fine and various devices in play to extend/boost our signal) there are numerous playability issues and the hardware itself needs to be frequently reset and reconnected to the HDMI ARC connector. Sound quality seems fine when it does work, but the frequent need to monitor, connect, reconnect and still not be able to use it with certain apps (Prime and Netflix in particular). It's a disappointing waste of money and space.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on what you’re looking for!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok but the sound wasn’t what I was looking for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one for my brother. 2nd gen, so great value right now, until arc gen 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful sales staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in looking for gift for husband and the staff was so helpful . I know my husband is going to be so happy, Thank you to staff.

    I would recommend this to a friend