Customer Ratings & Reviews
- Model:
- BEAM2US1BLK
- SKU:
- 6476041
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's exceptional sound quality, ease of use, and compact size, often praising its easy setup, impressive bass, and sleek design. However, some customers have experienced occasional connectivity issues and find the product to be pricey. Additionally, there are comments regarding limited volume and the absence of true Dolby Atmos sound.
This summary was generated by AI based on customer reviews.
Sonos speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speakers own 6 speakers and 3 amps great for out doors or in doors
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can understand what people are saying when I’m watching TV great product
I would recommend this to a friend- Cons mentioned:Connectivity
Byeee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not recognize my wifi. And no I quadruple checked reset router, changed the password, reset Sonos, and everything, this thing will not recognize my wifi and connect. It's 2025 people, forget this waste of time device absolute trash and bestbuy customer service is trash.
No, I would not recommend this to a friend Good value now and into near future
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to adapt to multiple input sources. I have not updated my TV yet. Enjoying Bluetooth Phone app connection.
I would recommend this to a friendgood soundbar not a good speaker system
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.forces you out of S1 app. missed that before purchase, put too much effort to make a mount work with my setup. If you can fit bookshelf, they are better
I would recommend this to a friendSonos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great job. good service. On time delivery and service call. Very professional Geek Club employees.
I would recommend this to a friendSonos Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is a great product, BUT the response time from Their customer service was totally unacceptable. I spent hrs and nothing corrected our problem.. They finally booked us a level 3,phone appointment for 10 days from our call... I spent approximately 1000 dollars for a quality surround system that I have to wait 10 days to maybe get it corrected? Really no excuse for this. I returned the 2 Eco 100 speakers 2x to Best Buy as their CS Rep suggested. Still didn't work right. Then i was told Sonos was in a major update over months.. Sonos can't treat customers like this and continue to sell a product that has major flaws. I cancelled my appointment .I returned it to Best Buy,I purchased a different sound system. I am a total care member and I am not the first to complain about Sonos Update problem.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .It's disheartening to hear about your experience with the Beam Gen 2 and Sonos customer service. Spending hours troubleshooting without a solution, only to be told you'd have to wait 10 days for further assistance, is incredibly frustrating—especially after investing so much in a quality surround system. Thank you for sharing your story—hopefully, we can win you over as a customer in the future. Your feedback is invaluable as we continue to make our products and services even better.
Sonos Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by the Geek Squad. So happy with the purchase!
I would recommend this to a friendExcellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as always, we are offering an excellent product !!!! I am happy with my purchase!!!!! I recommend it
I would recommend this to a friendIncredible piece of tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible piece of technology. Works as described. I am super satisfied with this purchase. Thank you Best Buy.
I would recommend this to a friend- Pros mentioned:Sound quality
Great soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up because I couldn't always hear voices in my TV real well and had to adjust the volume. This fixed that. It is nice because you can piece the system together to best suit your needs. I would recommend the sub if you like the base, especially fit movies.
I would recommend this to a friend Beautiful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent speaker……………………………………………..………………………………..
I would recommend this to a friendRealtor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and support. TV is incredible
I would recommend this to a friendSonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was very knowledgeable and system was easy to install!
I would recommend this to a friendNice Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good product. This really works well and integrated together.
I would recommend this to a friendSonos for life!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply amazing! Never going back now and it’s sinks for life!!!
I would recommend this to a friendSONOS Beam Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new SONOS Beam speaker! I have always been satisfied with my SONOS purchases.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This, is literally great!! ,No doubt. at all,tbh!!
I would recommend this to a friendSonos bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so much its a excelent product im so proud for my shop
I would recommend this to a friendJackpot!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great installers. Top drawer pros. Couldn’t be happier.
I would recommend this to a friend