Customer Ratings & Reviews
- Model:
- BEAM2US1BLK
- |
- SKU:
- 6476041
Customer reviews
Rating 4.7 out of 5 stars with 3745 reviews
(3,745 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos for its unmatched sound quality, ease of use, and simple setup. The soundbar's compact size, impressive bass, and Dolby Atmos capabilities are also appreciated. However, some customers have reported occasional connectivity issues, and a few find the soundbar to be somewhat expensive and would prefer it to include a physical remote.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I need in my Tv .is a perfect sound and style great
I would recommend this to a friend Rated 3 out of 5 stars
I would recommend but it depends
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass was not strong enough. It was loud but not the usual Sonos quality.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - White
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos Beam 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy choosing this sound bar. It sounds great!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos Beam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to my sonos speakers. Sounds awesome
I would recommend this to a friend Rated 3 out of 5 stars
Sonos speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with the sound quality. In fairness to the product I had it in a very large room. I returned the item.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos Beam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to connect to TV and the sound is awesome
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for gaming and for movies and it is Fantastic
I would recommend this to a friend Rated 3 out of 5 stars
Miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old speakers deliver better sound quality than the Sonos Beam. I would have to spend another $700-800 to possibly get as good sound and I am not ready to do that, so I returned the Beam
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - White
No, I would not recommend this to a friendRated 3 out of 5 stars
HDMI okay
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to connect WiFi. Working through app and hdmi cable . Seems to be Bluetooth option not there
I would recommend this to a friendRated 2 out of 5 stars
mid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using my Play 5 with my tv for years. I “upgraded” to this soundbar and the quality of sound is not just inferior to my Play 5 speakers, but also my Play 1s.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sonos Beam Gen 2
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound however music separation could be better. Quality cabinet with several accessories available
I would recommend this to a friend Rated 1 out of 5 stars
Will never deal with Best Buy again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Review is against Best Buy, not the speaker. Horrendous customer service. I ordered this speaker open box in excellent condition, and instead received the Sonos Ray, covered in grease. I spent hours on the phone trying to get various agents to coordinate the exchange. After several failed promises, mistakes, and experiences with unprofessionalism, weeks later I am still left soundbar-less. One agent tried to provide me with a gift card as consolation for the frustration and for the waste of time, but this request had supposedly been rejected by his supervisor. If you wanted to try to speak to a staff member at a store, you are no longer able to over the phone. I’ve left one or two bad reviews in my entire life, and felt that this experience warranted going out of my way to do so. I heard great things about this product! Save your time and buy it either in person, or from someone who’s reliable.
No, I would not recommend this to a friendRated 3 out of 5 stars
meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded great in store but less so at home. If you do not have an iphone you will not be able to set up sound for your space correctly. Price was OK, but not great.
No, I would not recommend this to a friendRated 3 out of 5 stars
Alex
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because there was no difference to my ears then the first gen that I own
I would recommend this to a friendRated 3 out of 5 stars
Glitch in sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a bad glitch in the sound for the first 10 minutes its turned on
I would recommend this to a friendRated 3 out of 5 stars
Beam not enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is just ok not great for an open room. It’s not worth the beam and the larger one is needed.
No, I would not recommend this to a friendRated 2 out of 5 stars
App issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t complete app connection with my Samsung tv. Several attempts with Sonos support failed to help and never got it working properly.
No, I would not recommend this to a friendRated 3 out of 5 stars
None
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is Gen 2 but can't seem to notice the difference from the Beam.
No, I would not recommend this to a friendRated 3 out of 5 stars
Sound delay issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Voice and sound delay is pretty bad, tried all settings but no help.
No, I would not recommend this to a friend