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Customer Ratings & Reviews

$499.00

Customer reviews

Rating 4.7 out of 5 stars with 3962 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the product's exceptional sound quality, ease of use, and compact size, often praising its easy setup, impressive bass, and sleek design. However, some customers have experienced occasional connectivity issues and find the product to be pricey. Additionally, there are comments regarding limited volume and the absence of true Dolby Atmos sound.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,962 reviews
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice - would get again. Works as it should........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met my expectations with this item. The best buy agent was informative

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time setting up as i have 2 different networks and another sonis on the other network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Beam Gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this and all of the other Sonos products we have in our home.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No connecttivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lack of connectivity made it unusable, lack of service from Best Buy was even worse

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install the sound bar and fix our remote were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are very pleased with this additive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase, sales person very knowledgeable, enjoying my speakers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you're paying, I was really hoping for better sound quality, but this was just alright in my experience. Also, if you want to download an app and give access to your location data and other information just to use a soundbar, this is the soundbar for you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought sound quality would be better. I wish I had purchased the next best sound bar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, moderate price. Good already I’ve to heavier roam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would love to see how the big Sonos would sound like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Sonos purchase. Santa Claus was very generous.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good soundbar for a smaller room

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good sound for the money. I bought this for my old CX LG oled that I use to have in living room that I moved to master bedroom and does a good job and ample sound for what is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sound Bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this morning and works Great. Would purchase again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    "Plug & Play".. not even close!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete Junk! I would never purchase another "Plug In" speaker product that will not work unless you install an app that needs a username, password, my precise location, access to my WiFi, or any personal contact or location information. AFTER doing all of that it will still not connect and will not reset. There is no sound coming out of it at all. There is 1 power cord and 1 hdmi cord and I tried multiple ones. I now have a $500.00 paper weight or door stop. I have a better idea, buy something that plugs in and just works. Period. Now I get to go through an entire run around on how to fix this garbage. And since it was purchased through the Magnolia Center it is NOT covered under the Best Buy Total Geek Squad protection plan. Or at least my last purchase wasn't. In this day and age when prices on everything are sky high the last thing I need is to be ripped off buy garbage products. I don't see how I could have done anything wrong. I plugged it in (very simple) and have now been trying to get it to work for the last 2 1/2 hours. There is absolutely no one in their right mind that would say this is normal or that it works better this way. It is now 1-1-2024 and it was purchased on 9-19-2023. I should have tried to set it up right away but that should not matter at all. Any body have any suggestions on what to do next?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All is well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is well with my Sonos sound beam from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thing. Would highly recommend. Would purchase another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love our Sonos Beam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works with our TV and allows us to stream music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to go Sonos, no way Bose can beat your systems

    I would recommend this to a friend