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Customer Ratings & Reviews

$499.00

Customer reviews

Rating 4.7 out of 5 stars with 3962 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the product's exceptional sound quality, ease of use, and compact size, often praising its easy setup, impressive bass, and sleek design. However, some customers have experienced occasional connectivity issues and find the product to be pricey. Additionally, there are comments regarding limited volume and the absence of true Dolby Atmos sound.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 3,962 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Beam amazing sounding speaker especially for as small as it is my only upset is sometimes it fades out for a second then comes back almost like a glitch

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WIFI not working well, Sound quality not expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted two hours to just make it connect to wifi so that I can use the app to make it work. Then it only worked for a while and the app lost it. Only stable connection with an ethernet cable. Sound quality is not what I expected, not bad but definitely not as good as I expect for the price. If you value sound quality per buck I don't recommend this, especially when I had such as difficult time with its app. I don't it's easy to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    terrible installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but installation and customer service from Best Buy was not what it used to be. They drilled through to the wall behind and didn’t bother to tell me. The tv was crooked. No one answered when I tried to call geek squad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought it will be a fuller sounds. It is ok. It is a good replacement for the standard speakers that come out of th TV

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    sonos sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is louder and clearer, but it does skip sometimes and the bass seems to crack a bit. I'm not thrilled with this item. The app is not user friendly at all!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound and high quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to set up and the sound quality is great. The quality of the speaker is also nicer than some of the sound bars I have used in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Voice command

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice command some time respond , needs a remote control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    batman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had hard time with set up,had to call sonos still having trouble with sound working on adjustment

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Sonos Beam Gen 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Soundbar is luxury. The bass is strong and the sounds resonates in your ear. I really enjoy listening to it everyday.. now its time to add to it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It just didn't impress me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading all of the other reviews I really wanted to fall in love with this soundbar, but that just didn't happen. The setup for the Beam 2 was simple enough. The min-sub was a different story. After going thru all of the steps several times it just would not connect to the Beam 2. The Beam 2 by itself sounded like a $100 soundbar. I was not impressed at all. After about 15 minutes of listening to the Beam 2 I unhooked it, put it back in the box and returned it. I just could not justify cost of the unit considering the way it sounded.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sonos beam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but it sounded a lot louder in the store

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Reired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well after I learn to set up your geek professional was very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    "APP" management sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is nice. However, the bar should be longer (wider) to allow more separation of channels. The "app" to manage the soundbar is ridiculous. It should have a remote like almost all the other soundbars in this price range.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small Bar Hits Hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound bar for a small space. Crystal clear sounds that pairs perfectly with the Mini Sub

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos speaker system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably need a sub woofer to go along with it for best performance!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Create a more pleasurable experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speakers. I understand what they say on the TV now . I do not have to raise the levels. The music also is very good on the sonos

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounds fantastic for such a small unit! Didn’t want to spend the extra money for the Arc, and I’m very pleased with this Soundbar!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the app & wasn’t impressed by the sound so I returned it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with a manual giving instruction on how to use Sonos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sonos beam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos beam works and sounds great once I collected the missing connections that weren’t shipped to me in the open box deal. Had to make a special trip back to the store a week later to get the power connection.

    I would recommend this to a friend