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Customer Ratings & Reviews

$499.00

Customer reviews

Rating 4.7 out of 5 stars with 3962 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the product's exceptional sound quality, noting its clarity and bass, along with its ease of use. They also appreciate its compact size, simple setup, and appealing design. However, some users have experienced occasional connectivity issues and find the product to be on the pricier side. Other concerns include limitations in volume output, the absence of Dolby Atmos support, and the lack of a physical remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 3,962 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beam me up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install with my Sony but a little tricky to pair with my Sonos 1 speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    sounds so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is very easy to use after set up. Setting it up is a bit difficult

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos Beam Gen 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d love to see this work like advertised and some of the other reviewers claimed. Doesn’t matter what is I use on phone I always have to reset the whole entire thing. Junk not worth it unfortunately I’m passed my return or exchange date.. so I guess I own it now.. thanks Best Buy for this soundbar lol.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Geek required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos great product if you have a relative that is a geek and get it to pair to the TV

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Especially with the new tv’s that have the speakers in the rear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Amazing sound bar and catching it on sale was the cherry on top!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bob C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar, it has all the features. Was on sale, so even a better value.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good for dialog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest plus is dialog is clearer. Also like the size - a fraction of our old sound bar . Wish I could connect to it directly via Bluetooth .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great! Nothing else to say. It sounds like your at the movie theatre.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sounds amazing but is a headache

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a few hours then left to go to the gym. Come back home and now doesn't work with tv at all no matter what I do. Tried factory resetting but that doesn't want to work either, cost way too much to only work once and for a few hours. Finally get the beam working now the app doesnt work seriously a flawed system

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your review. There could be a couple reasons there are connect issues with the product. If you have not already, please reach out to our support team who can help troubleshoot your issue. https://support.sonos.com/s/contact john.milton

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not Working with Samsung TVs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanting… Sonos Beam (Gen 2) is not working with newer Samsung TVs when using the HDMI cable. Sonos support is aware of the issue but has no update as to when a fix, if ever, will be available. Sonos Support’s work around is to use the optical cable, instead of the HDMI cable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound from such a small unit major improvement over the TV speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beam 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a 20x20 living room joined to a kitchen vis open floor plans.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hammering Sound- Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize what a widespread issue this was until it happened to me and I started searching it online. Beam would start making a hammering/machine gun sound at full volume out of nowhere. Sometimes while in use, other times in the middle of the night. Only way to stop it is to unplug it and it's literally painful to your ears to be in the same room when it's happeneing. Didnt stop no matter what troubleshooting I tried with support so I returned it. It has been going on for over a year, since the release of this bar and the Arc actually has a similar ongoing issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality in a compact package! Great for movies and music!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice sound no great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly less than 2 month I am having problems with the HDMI conector. Obviously no returnable anymore.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, no equalizer, sounded like tin can, over priced...expected alot better from SONOS

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect average soundbar with dolby atmos. Decent price for good audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and versatility for different sources of sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price Tag not reflects the sound.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is sleek, but the audio quality falls short. Given the cost, it leaves me questioning the value. Expected more for the cost.

    No, I would not recommend this to a friend