Customer Ratings & Reviews
- Model:
- BEAM2US1BLK
- SKU:
- 6476041
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the product's exceptional sound quality, noting its clarity and bass, along with its ease of use. They also appreciate its compact size, simple setup, and appealing design. However, some users have experienced occasional connectivity issues and find the product to be on the pricier side. Other concerns include limitations in volume output, the absence of Dolby Atmos support, and the lack of a physical remote.
This summary was generated by AI based on customer reviews.
Sound delay issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Voice and sound delay is pretty bad, tried all settings but no help.
No, I would not recommend this to a friendGet the Sonos arc instead.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I contemplated buying this vs. the Sonos arc. Sound isn't bad, but for a few hundred more, I'd stick with the arc.
No, I would not recommend this to a friendSonos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t use Bluetooth with I phone. I would try looking at the bigger Sonos if this would be like the Bose 900
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Above average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality overall above average sound bar. Nicely built
I would recommend this to a friend I’m A Huge Sonos Fan!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Sonos. I have so many Sonos speakers I’ve lost count. This purchase was a Xmas present for my daughter and her new apartment. I’m sure it will be the first of many for her as well. And Best Buy is exactly that — the best!
I would recommend this to a friendDisappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had to return the Sonos Beam. Very confusing steps to connect the Beam with the online software. Gave up after five hours. Slick product, but you may need Geek Squad to get it up and running.
No, I would not recommend this to a friendNot Connected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it was working it sounded great. Had to return it because it would disconnect from my TV every 3rd or 4th time my TV was powered up.
No, I would not recommend this to a friendSonos Beam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had already done my homework on this particular soundbar,so I was pretty confident in what I was buying,first soundbar I ever purchased,but I don't think by any means I made a bad choice
I would recommend this to a friendApp issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t complete app connection with my Samsung tv. Several attempts with Sonos support failed to help and never got it working properly.
No, I would not recommend this to a friendCustomer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only dislike it the system doesnt come with a remote and has to be ran through my phone.
No, I would not recommend this to a friendXmas Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Xmas gift so have nothing to base review on. Giving a 3 because I have nothing positive or negative.
I would recommend this to a friendMaryland
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the sound would be more like a theater sound
No, I would not recommend this to a friend- Cons mentioned:Price
Good for movies but not for music.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is great for movies but not for music. When listening to music, even using the sub, it seems like something is missing. So I returned it and bought the Arc. The Arc is much better for music as well as movies. And the Beam is too expensive.
No, I would not recommend this to a friend Buyer Beware
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos has consistently made changes to their ecosystem that are not in the best interest of the user. Their latest app update is a prime example of this. It is an incomplete app that has broken many major features of their products. For example, you can no longer change the WiFi settings of their WiFi speakers. You can no longer adjust the alarms. The old alarms still occur, you just cannot change them anymore. See the forums for the entire list but you get the picture. I regret spending this much money with them. Denon would be a better choice in retrospect.
No, I would not recommend this to a friendSound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You should be able to change sound features like other sound systems
No, I would not recommend this to a friendMDbuyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor service will never order again geek squad not answering. Multiple calls
No, I would not recommend this to a friendRattling BEAM after 2 months/connection issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in April and only use for TV not music the bass in the music on the TV is rattling badly. Very annoying rattles! Plus the connections takes me out, sometimes i can control the next time I cant. I have to log in and out everytime. THIS IS EXTREMELY DISAPPOINTING
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .We're sorry to hear about the issues you're experiencing with your Beam Gen 2. The rattling bass and connection problems are certainly not what we want for our customers. Please contact our support team at support.sonos.com so we can assist you in resolving these issues. Your feedback is valuable to us and helps us improve our products and services. Thank you for bringing this to our attention.
Oh oh Sono
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we were told it would increase the clarity of what we were hearing. It did not do that for us.
No, I would not recommend this to a friendSound Bar Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too sophisticated for the average user. Audio and video don't synch up properly.
No, I would not recommend this to a friendDoes not connect
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worse speaker system ever. I would NEVER buy this product again. The application sucks, the controls on top of the sound bar sucks. It worked well for a couple months and now ive been having connection issues ever since. It would connect and then auto disconnect. Do not waste your money. Its such an expensive sound bar and it foes not even work
No, I would not recommend this to a friend