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Customer Ratings & Reviews

$499.00

Customer reviews

Rating 4.7 out of 5 stars with 3917 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the unmatched sound quality and ease of use of the Beam (Gen 2) soundbar. Many appreciate its simple setup, compact size, and great bass, as well as its slim and edgy design. However, some customers have experienced connectivity issues, and a few feel the soundbar is pricey. There are also some comments about the volume and Dolby Atmos capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,917 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice speaker I just hate the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good it has Great sound and clarity between the speech and background noise. Really very nice! The other thing is the instructions are vague on how too especially the off button because there is none.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get it. LOL.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos for a reason. LOL. Excellent speaker! It's really clear, loud, and nice. Not cheap, but I got it on sale for a little less so it was a plus. Can't complain:)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best.Sound.Ever!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had soundbars for years but this was my first big purchase for surround sound. I’m so glad I listened to my friend’s recommendation and went with Sonos. It’s incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Woooow!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounds awesome!!!! Even as a stand alone sound bar, you'll be surprised at the sound. Beyond satisfied with the sound quality, a definite step up over the beam gen 1 and definitely will keep you open minded about adding to your surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonossoundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to use with 2014 tv but could connect to newer tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos beam

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent sound and range. I added 2 surround speakers which added more dept

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beam 2 has exceeded my expectations for a reasonably priced soundbar. No, it isn't a 5-1 surround sound experience but it is much closer than I would have expected. It provides excellent augmentation of voices and enough "surround" that it is very enjoyable in our smaller bedroom space.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Just Doesn't Work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst product I have ever purchased at Best Buy. I usually don't allow myself to be up-saled, but I did in this case. I would much prefer the $70 Insignia sound bar (which I know works) to this $500 Sonos. It requires an app to work and it resets itself every time you turn off the TV. This means you have to set up the room through the app EVERY time you want to watch TV. We have been on the phone with Sonos customer service at least three times and will continue to try to get this thing to work (btw our internet is sufficient so that's not the problem). I wish we had taken it back rather than try to keep working with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t go wrong for a small room.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beam is in my room and the sound is sooo crispy and need. I would buy it again! Do not regret the sound is just so amazing !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this is IMAX movie quality!! Our family movie nights have leveled up!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is a huge upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Sonos Beam 2 to improve audio from my LG tv. The speech clarifying setting is a huge improvement over the tv speakers. Even without satellite speakers this soundbar is able to fill a high-ceiling, 18 ft x 25 ft room with amazing audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound bar, I had larger sound bars but this one out preforms all of them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Complete Great Sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. I purchass the sub wofee and sono 1 speakers. This is a great set . Just take some getting use to using wifi . Still learning. The system is very complete.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beam 2 Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beam 2 is a great soundbar and this was an upgrade to my bedroom entertainment system. I previously had a legacy Sony soundbar it went out on me. The Beam 2 is a sleek, modern-looking soundbar that provides clear sound and movie-like surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Beam Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Works well with two Sonos speakers I already had. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His small sound bar packs a big punch! Great sound. Love the Sonos app and the music we can play through our system without having the TV on. We were a devoted Bose household, but no more! We are so happy with our Sonos!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sounds good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds is slight upgrade from the oroginal beam. i cant hear much difference with atmos. maybe more sound from the side but not height no matter how ots adjusted. still great priduct

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fabulous sound bar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my husband to be able to watch and hear Packer games with great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended from someone in the AV business for many years. For a family just looking to upgrade the sound and not needing a subwoofer or anything else, this has been perfect for us. We didn’t have to create a Sonos account and pairs nicely with out Xfinity remote.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this soundbar and paired it with the sub. This soundbar sounds amazing. I have this in a master bedroom that was converted to a mancave and fills the room with movie quality sound.

    I would recommend this to a friend