Customer Ratings & Reviews
- Model:
- BEAM2US1
- SKU:
- 10413369
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Excellent Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound for a small speaker. Works great in our basement cabnet
I would recommend this to a friendSonos buoni
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality at medium level volumes. Much fuller sound with good highs and great lows.
I would recommend this to a friend5Star
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't believe how much quality sound come out of this little bar!!!$$$$
I would recommend this to a friendSonos & LG Gallery TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is excellent and the size and color blends in great with our mantle and LG Gallery TV
I would recommend this to a friendSonos Rocks for Christmas
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos Just works. Simple and easy to plug in and configure. Sounds awesome!
I would recommend this to a friendAwesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound! Does a great job of anchoring dialog as well as providing ambiance of surround sound.
I would recommend this to a friendGreat sonos speaker to add the collection! Breeze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sonos speaker to add the collection! Breeze to setup.
I would recommend this to a friendGreat quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far best sound bar I’ve ever owned especially for the price.
I would recommend this to a friendGreat sound and great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Big upgrade from old job 400 sound system.
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product that provides superior sound quality!
I would recommend this to a friendSonos looks and sounds great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device , easy to use from phone application.
I would recommend this to a friendThe best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is really good I loved, and for watching movies is incredible
I would recommend this to a friendGreat soundbar!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice complement to my Sonos system and to enhance my tv sound.
I would recommend this to a friendAli
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound effects added to my new Samsung Television
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thanks for the review! We're so glad its making your TV watching experience even better.
Sound Enhancement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still puzzled as to whether I can blue tooth iPhone..I thin not. Once I downloaded the app for controls.. it was pretty good..I expected more base, but that will resound better when I add surround speakers later. The store experience was a little better than home!
I would recommend this to a friendPhenomenal!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar, i paired this soundbar with with 2 era 300s.
I would recommend this to a friendgood job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Sonos audio sistems this is a number three in my house and I love to pairing the sound all over our home
I would recommend this to a friendDidn’t think it was gonna be that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GreatProduct I’m glad I bought it Didn’t think it was gonna be that good
I would recommend this to a friendGood customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The employee who helped me was amazing. She is very knowledgeable and made the process easy and simple.
I would recommend this to a friendWARNING* does not connect!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker connects to the TV but doesn’t connect to the App and is therefore useless as all of its features and settings can ONLY be accessed through the app. We spent hours on Sonos customer service chat and the phone troubleshooting the connection and repeatedly got the same message. Per Reddit users, it sounds like the Sonos App and its updates are garbage and the App is an ESSENTIAL part of using the speaker correctly (like speaker settings, Spotify and other app use, etc.)!! Plug and play? Not even close. Would give zero stars if I could. The amount of frustration trying to set up this speaker (and it never working) is 100% not worth the brand or the price. IMO, Sonos should pay me for having dealt with such a piece of crap for two days, only to have to return it. And now I missed Black Friday deals on other brands. Hot garbage.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .We sincerely apologize for the frustration you’ve experienced with setting up your Sonos speaker. We completely understand how disappointing it is when a product doesn't work as expected, especially after spending valuable time troubleshooting.
We acknowledge that the Sonos app is essential for configuring and managing your system, and it should have been a seamless experience. It's clear that this was not the case for you, and we truly regret the inconvenience this has caused. We are also sorry to hear that your efforts with customer service were not able to resolve the issue, and we appreciate your feedback on how we can improve in this area.
Your experience does not reflect the level of quality or service we aim to provide, and we’re sorry for any negative impact this has had on your perception of Sonos. If you decide to try Sonos again in the future, please reach out to us directly so we can assist you through every step of the process and ensure a better experience.
We understand your decision to return the product, and we deeply appreciate you sharing your experience with us. Your feedback is invaluable in helping us improve.