Customer Ratings & Reviews
- Model:
- BEAM2US1
- |
- SKU:
- 10413369
Customer reviews
Rating 4.7 out of 5 stars with 3700 reviews
(3,700 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is great. Excellent, full sound in a small package. Surprisingly good bass for not having a subwoofer.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Customer service- got discount pricing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service and a great product. Shipped next day.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 4 out of 5 stars
Hehee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice speaker system really loud and kool and stuff
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 4 out of 5 stars
SONOS Beam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, spectacular sound and fits right into the Adonis family
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 4 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great and so is the sound through the sound bar.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome speaker, voice enhancement is great, only problem was at Best Buy, the electronic guru told me there was no such thing as voice enhancement, good thing I did my on line research..
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
A must to have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a wonderful addition to the TV...now no matter where you are in the room you can angle it for perfect viewing...How did i ever live without it? No more straining to see
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 4 out of 5 stars
Not quite perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is pretty good but not as crisp as in the store. Geek Squad techs were very nice and efficient but were not fully versed in the Beam sound bar and it’s Wi-Fi capabilities. It was not until four (4) calls to Eero and Sonos that I found out the benefits of connecting mt phone to the sound bar. I should not have had to go through all that time and effort.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Good upgrade
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an upgrade from a sonos soundbase to the beam 2 for the smaller profile. We feel it surprisingly has a bigger soundstage. Our current tv won’t allow Dolby Atmos.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - White
I would recommend this to a friendRated 4 out of 5 stars
Nice Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound - great speaker for the price. I would recommend.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Amazing sound!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding little soundbar. Easy to set up with the app. Now I want to pair the subwoofer with this system.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
SOnos Beam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar. It has a big advantage, which is you can connect it to the TV with an HDMI cable and use the TV remote to control it.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 4 out of 5 stars
Sonos Beam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Occasionally it seems the sound is slightly out of sync with the TV visual.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 3 out of 5 stars
Best sound well not like the arc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but not for the real cinema experience Will be returning this one and getting arc
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome sound, easy setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing and easy to set up, paired it seamlessly with the Sonos Sub mini. Works perfect for our TV room
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 4 out of 5 stars
Sonos - Beam (Gen 2) -Black
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a nice unit, would purchase again. Looks and sounds great
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 1 out of 5 stars
SONOS is just not reliable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SONOS has a unique product, unmatched in its potential as it purports to simultaneously play the same music on all of the SONOS speakers connected to your wireless network. The trouble is, 50% of the time you go to play music, the SONOS controller app on the iPhone loses connection and can't control what is being played (can't control the volume either) or, 50-75% of the speakers you have connected do not show up as available. I have blazing fast wireless internet download speeds - is it that SONOS just can't keep up with wireless technology? I have a brand new WiFi 7 system, highly rated, works great. SONOS? I have 3 SONOS One speakers, 2 ROAM speakers, 2 MOVEs, an old Soundbar, a RAY and a BEAM. And I bought a Sonance outdoor system with an AMP for my pool. Again, consistently over 50% of the time the system does not work, and my wife makes fun of me for having spent as much money and as much time trying to play music on it. Oh, I mistakenly purchased a Victrola SONOS turntable as well. THOUSANDS of dollars for all of the potential but NONE of the execution/enjoyment. I have called SONOS tech support before, and although helpful a few years ago, tonight they accepted my online chat but then disconnected me. Tried to call the 800# and was told hold time was 40min. That is 40min way too long to spend on a technology that has never really worked very well. You should purchase an old multi-room receiver and run speaker wire to the rest of your house - that is reliable. SONOS is not.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing such detailed feedback on your Sonos setup. We’re genuinely sorry to hear about the ongoing connectivity issues and frustrations you've faced—especially after investing in multiple Sonos products and aiming for a seamless multi-room experience.
From what you've described, it seems that connectivity stability is a major concern. Although you've confirmed strong WiFi with an upgraded network, Sonos systems can sometimes encounter issues with advanced WiFi setups. For optimal results, here are a few suggestions that might help:
Check Network Channels: Try switching your WiFi to a different channel, as network congestion can sometimes interfere with device connections.
Reduce WiFi Interference: Other wireless devices can impact the signal. Positioning Sonos devices away from other electronics, microwaves, or thick walls may help stabilize the connection.
Controller App Update: Ensure that both the Sonos app and the speakers are fully updated, as each update includes enhancements that improve device recognition and connection stability.
We’re also concerned that your experience with customer support didn’t meet expectations, and we’ll make sure this feedback is relayed. Should you need further assistance, please feel free to reach out at support.sonos.com. We’d like to help make your Sonos experience truly enjoyable and reliable, as it should be. Thank you for your patience and for being part of the Sonos community.
Rated 3 out of 5 stars
Nice Soundbar just no enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this sound bar but in my 20x20 living room it just wasn’t enough. Sounded clear but couldn’t get it to sound right.. there was a delay with mouth movement and sound that I couldn’t get right and changing a lot of settings. Might work it smaller rooms.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 3 out of 5 stars
Good while it works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it is awesome but it drops connection to the TV every so often. I'll have to manually reconnect it again.
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Minor upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Minor upgrade over the gen 1 but you can definitely tell the difference
This review is from Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend










