Customer Ratings & Reviews

Good customer service and great sound from the sound bar.

Voices are clear with this sound bar. Sound is level.

Tv and sounds system are great products The installation team was on time very knowledgeable and did a great job I’m very happy with their installation

SONOS has a unique product, unmatched in its potential as it purports to simultaneously play the same music on all of the SONOS speakers connected to your wireless network. The trouble is, 50% of the time you go to play music, the SONOS controller app on the iPhone loses connection and can't control what is being played (can't control the volume either) or, 50-75% of the speakers you have connected do not show up as available. I have blazing fast wireless internet download speeds - is it that SONOS just can't keep up with wireless technology? I have a brand new WiFi 7 system, highly rated, works great. SONOS? I have 3 SONOS One speakers, 2 ROAM speakers, 2 MOVEs, an old Soundbar, a RAY and a BEAM. And I bought a Sonance outdoor system with an AMP for my pool. Again, consistently over 50% of the time the system does not work, and my wife makes fun of me for having spent as much money and as much time trying to play music on it. Oh, I mistakenly purchased a Victrola SONOS turntable as well. THOUSANDS of dollars for all of the potential but NONE of the execution/enjoyment. I have called SONOS tech support before, and although helpful a few years ago, tonight they accepted my online chat but then disconnected me. Tried to call the 800# and was told hold time was 40min. That is 40min way too long to spend on a technology that has never really worked very well. You should purchase an old multi-room receiver and run speaker wire to the rest of your house - that is reliable. SONOS is not.

Excellent sound bar. I am very happy with my purchase.

I now have an Arc, a Beam and 2 other Sonos bars. All for different TVs in different locations

Occasionally it seems the sound is slightly out of sync with the TV visual.

Love it!! So much better than other sound bars I’ve purchased in best. Geek squad very friendly, professional and knowledgeable.

The Geek Squad hooked everything up and calibrated it, and showed us all the features. It's a great addition!

My first Sonos product and I’ve really been liking the integration. Can’t wait to get some more. Also BB came through with some quick shipping.

the guy at TV's really went the extra mile for me to explain what to do and how to do it

Sonos makes an amazing product. This soundbar was easy to set up and sounds amazing.

I was debating on which speaker to get and honeslty this brand killed it. Definitely recommended

Sounds great, just had some trouble with initial setup. Then a couple weeks in it wasn’t linking to my tv and I had to troubleshoot.

Love love love it works so good definitely a good choice for our home we love to watch movies!

The product didn't seem to have been properly factory reset and it took quite a while to actually set up which was a bit frustrating

A much better speaker than what is in the TV but it isn't always very clear, especially for conversations and softer speech. I am also a little disappointed it does not produce much of a surround sound effect. It's a good solid front speaker but does not do the proper work of separate speakers for L/R channels, a separate subwoofer, and tweeters. Oh, and don't buy from Best Buy online! They lied, wasted a full day of the holidays, and left me furious. Soon enough Best Buy will go the way of Circuit City.

This is my first sound bar and I'm amazed at the clarity it provides. I went with Sonos because I have a couple of other Sonos speakers in my home. The difference in the television sound and the sound bar is unbelievable. Being in my 70's I thought it was my hearing that made it difficult at times to hear the tv clearly, but after getting the sound bar I realize it wasn't my hearing. Love it.

Great sound, easy to set up...no fuss! Makes watching and "hearing" movies great!

Made a mistake when I bought this item. Too complicated for my application and outdated equipment. I was looking for a soundbar that I could connect to the tv and then run it with a remote or using controls on the sound bar--something very simple. However, the installation required a network and cell phone in addition to the tv and soundbar. I never ever got this to work as the network connection could never completed (sound bar wouldn't recognize the network) even though we had other items running off of the network. I was unable to install this devise. However, my nephew who is very tech savy came to the house and after spending a full hour of trying things he did finally connect the soundbar to the tv. However, he had to use the digital optical port on the tv because although the tv that the soundbar was connected to had an ARC HDMI port it did not work with soundbar hence we had to use the adapter provided and the digital optical port. However, the sound quality was underwhelming and unsatisfactory. Couldn't really raise much volume. Hence I returned the sound bar for a refund. If you buy this sound bar make sure that your tv is up to date, and you understand the installation instructions completely.