Customer Ratings & Reviews

Sound not quality average. WiFi App would not connect. Not impressed, returned and went with Samsung. Best Buy provided an excellent service, not their fault.

I bought this sound bar to enhance the dialogue on my TV. In that regard, I would say this sound bar is no better than average. I'm guessing that I could have achieved the same result with a less expensive product.

it was open-box "excellent" condition as described.. However, it was good at all. If you buy open-box item, make sure , check it before buying..

I returned the sound bar due to its muffled sound on my space. Could not get the dialog adjustment to be satisfactory. I have a Sonos Arc, in another location, and it's perfection. Just would not fit in the space I had available this time.

Volume of tv doesn’t always turn on…we have to shut the tv down and restart it since the Dino’s was installed.

No information about the sound bar, no remote, wished I had taken it back.

Returned and purchased the ARC. We were skeptical about it and ultimately found out, the ARC is so much better!

Its not giving me theater sounds. Volume is low on mind. Could I haveca defect. Because it does sound like demo

Product is good but Best Buy Geek Squad has the worst customer service I’ve ever experienced. Not exaggerating

Absolute worst experience I have ever had. You Canceled order 3 times and everyone in the store is clueless

Geek Squad can't get it to work, very unhappy with best buy.

It’s just a sound bar nothing spectacular. I think you get more out of a 5.1 surround sound and half the price.

If you’re not a tech person you’ll hate this sound bar. Best Buy sales people lied to us when we bought it

Sounds Tinny and lots of vibration was not a fan returned it for a Bose soundbar

Easy to set up. Bluetooth works well but short range Sound quality could be better.

Not worth the money took it back received a refund I went with JBL

Sounds like a hollow tin can. Not worth the money!

I have Sonos One speakers throughout my home, and they are phenomenal. I wanted a small sound bar for a 42” LG TV, and decided to go with the Sonos Beam. For its size, the Beam has some serious chops. The soundstage isn’t as wide as its larger siblings (to be expected), but the overall sound is highly detailed and dialogue is crisp and clear. The most glaring shortcoming is its lack of bass. If you are looking for bass that shakes the room, there are dozens of cheaper options. But if you prefer that warm, balanced “Sonos sound” and just want a small sound bar for some extra oooomph, the Beam should be on your short list.

I've been a fan of Sonos for a long time, but i felt the soundbar was going to improve the sound of the tv; however, ylthere was not a significant difference.

I love my Sonos bars - (BEAMS). they most certainly make a huge difference in the quality of the sound and also allow for adjusting the treble/base balance. However, I have had some issues which have resulted in frustration, what I believe to have been an unnecessary expenditure of time by your installers at substantial expense to me. 1. I was initially sold the Sonos Ray bars which did not work properly with my tvs - which are smart tvs. I had to continually go into settings to try to adjust the audio output to come from the sonos bar itself. Sometimes it worked - sometimes it didnt; when it did work - it often did not hold very long. I was told this is just how it has to work. Wifi provider routers do not necessarily split 2.4g and 5g so sonos bar (BEAM) does NOT operate properly - wifi providers apparently have the ability to adjust the delivery of wifi to split the signal but for example Spectrum won't. Options are that a cable is used connecting router to sonos bar - which establishes a 2.4g connection to the Sonos bar and all bars at the location. Works like a charm. Installers say that many clients don't wish to have wires exposed. This makes the job of the installers tedius and time consuimg and often frustrates everyone. If something is worked out - it often seems to be aok but actually does compromise optimal usage of sonos bar which will impact client satisfaction with bar. A nest system would apparently solve the problem as well but would be an additional expense. Sales people should know this in advance - inform customers so that they are prepared for work arounds that may be needed and techs can far more efficiently do their job and ensure customer satisfaction with both the installation and the product that was sold to them.