Customer Ratings & Reviews

Excellent Sound System. I can finally hear my TV. Highly Recommend

Solid & impactful sound from a reasonably-sized bar; great presentation in unboxing. Easy set up (plug in via HDMI eARC) - only demerits are requiring the Sonos app to initialize.

Very good. Perfect quality very nice... I like it so much Thanks bestbuy.

JBL Sound Bar 500 has great sound quality for a wide range of TV and Audio media styles. Easy setup and calibration out of the box. Sub woofer is boomin’ with good vibrations.

Clear and powerful sound for such a compact soundbar.

This soundbar is pound for pound the best in it's size / class. The full, bassy, sound that emits from such a small soundbar is impressive to say the least. I don't know how anybody could not like this device. I don't have a sonos subwoofer, but for my living room - it's not even necessary.

Thought I'd never purchase something like this, but once I had it, I cannot live without it. Sound is crystal clear at any place in the living room, and we have a few jutting corners and walls that might obstruct it. Pricey but worth it.

It sounds good and loud, im going to buy the whole set.

We really like sound bar. We can really tell the difference using the sou d bar.

This product has improved my TV viewing by better balancing background sounds vs voices.

This is an amazing soundbar, I was looking at Bose, but I am glad I got this. The sound is alive, have it setup with LG C5 55".

Great soundbar. Links with all my other Sonos products and has really good sound quality

Excellent sound bar! Delivers as expected. Great addition to the Sonos system!

The Sonos beam is a must have for any space. The sound quality is impeccable. Most would think you need a subwoofer, but the bass response of this sound bar is unmatched. I enjoy listening to content at any volume and night mode is perfect for watching movies/shows at night. My only down side was ordering open box “excellent”. The product arrived as promised, but was missing an hdmi cable. This is the second Sonos product I ordered open box that did not have all the contents that Best Buy promised.

We thought it was not as clear on dialogue as a Bose. Otherwise we liked everything else. The sound for action films was great. Easy to use. Having to use an app on the phone was also not the easiest if more than one person wants to control it. We ended up returning it & purchasing the Bose Ultra 900.

This is a great added system. The sound is great, the set up was easy and we are loving it.

The Sonos Beam Gen 2 sound bar by itself was an improvement over the best sound that I could get out of our new HiSense 65" U8K TV, but it still needed the mini subwoofer (that I also purchased) to provide enough low end. That pairing sounds pretty good (and I am picky) up to medium-loud volume levels (which I don't wish to exceed), but it also came close to costing as much as the new TV - and that was an eyebrow raiser for me. I should also mention my experience with the SONOS App: I had an original iPhone SE which was not capable of running the App correctly because its iOS version maxed out at 15.x. That caused me to waste a couple hours trying to get the App to work and eventually call Sonos customer support just to find out that I would need to use a newer iPhone with iOS 16 or higher on it. With a newer iPhone, the App worked fine, but it would have been better if that requirement was in the instructions, or if the App would have complained right away with that detail instead of having it run enough to just cause frustration on an older iPhone.

The best sound and system by far. Just buy it for a great price

I am genuinely impressed at the quality of the audio this soundbar puts out. I have this in a medium sized room and the sound feels immersive, even without additional speakers it does a good job of feeling like surround sound. Well worth the price for the quality, and ease of setup/use.

Originally I was going into Best Buy to make sure that the LG OLED C3 TV I wanted was the best choice since I later planned to purchase it on Amazon. Making the decision to walk into a Best buy store was the best decision I made. After talking with Mindy at the Manchester store, I realized there were other things that I actually needed to go along with it including the Sonos Beam soundbar. She also hooked me up with all of the cables that I would need to get the best picture and sound. Now that I've got it all set up in my apartment I am super happy. Admittedly, most of my shopping that I do is online. But after my experience, I realized, there's a reason storefronts still exist. It's the real people who deliver the customer service. You just cannot get that through an online service such as Amazon.