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Customer Ratings & Reviews

Your price for this item is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3612 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality and ease of use of the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos. Many appreciate its convenient size and straightforward setup process, while some find the price point to be a drawback and have experienced occasional issues with the mobile application. The soundbar's Dolby Atmos capabilities and bass response also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,619 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound but need a sub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but lack bass standalone. Pair with sonos sub and its a game changer.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Can’t use due to update!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. Don’t buy. Wanting to watch a movie? You can’t! The speaker WON’T WORK because it needs to update. FOR NO REASON!!!! It worked before the update. Now it doesn’t. Can’t detect wifi. Can’t detect HDMI. Sonos should be banned from store shelves. Furious customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almazing sound.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little overpriced but excellent sound. Top of the line in quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sounds bar but Alexa doesn't work with Sound Bar and TV, only Sound Bar - very disappointing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Today’s Necessary Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality soundbar to compensate for the poor quality speakers in flat screen TVs today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    high quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves it....................................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound from a small package, works well with Ikea symfonisk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Beam set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging,pamphlet & APP made the set up easy. Great job SONOS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beam 2 is a great sound bar, can connect a Roku remote with the sound bar. The sonos app works as it should. Dialogue volume could be better, even with the enhanced dialogue enabled still could be better but that’s all sound bars imo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound is great but getting there is just…egghhh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but was very difficult to setup (and I’m very tech savvy). Disappointed too that you can’t use Sonos with Alexa everywhere group. The Alexa enabled- Yeah that totally is a fail here. The phone interface also is totally inconvenient and doesn’t flow very well to find settings etc. The sound is great but the rest is just eghhh.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good speaker for price. Mobile app is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for the price. go for arc if you want to feel the real dolby atmos. good quality products .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Satisfied Sonos owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with sound and the versatility of the system. I now have a radio with quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Sonos Beam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose soundbar died, so I went to BB and talked with Brad Chichester in the Parker store. He suggested the Beam2. I liked it so much I went back for seconds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Beam Gen 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item during the Black Friday sale. I wanted to add dolby atmos to my sonos 5.0 system and I couldn't be happier. The living room in my home is small and while I did consider getting the sonis arc this made more sense for the size of my home (next home arc). Obviously without the upfiring speakers it isnt the same but the virtualization works well enough, im not an audiophile. The overall sound upgrades over the gen 1 made this a worthwhile purchase and I'd recommend for folks who have relatively small living rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound.For a soundbar that has a small appearance this Sonos has a big sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Beware: it disconnects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and size is wonderful, but after a couple weeks it just disconnected from the tv for no reason at all. After wasting my time on two days of research and futile attempts to reconnect, it’s going back to the store. Do yourself a favor — google all the incompatibility problems with Samsung and even new Sony tvs before you buy. I never once had a problem with Yamaha on this tv or any other soundbar on my other tvs.. Sonos is the problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Dissapointed with open box policys. Within less th

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the item itself. Was just disappointed that after purchasing an open box unit $418 plus tax.......... It goes on sale brand new less than two weeks later. The only option that I given was to return it and swap it out for a new one, But then i'd have to deal with all the connectivity all over again. I think all things being fair. They should have given me a percentage back to keep my cost on an open box unit under the price of new given than it was within the 15 day window of their return policy. Ill just stick to offer up I guess next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product would buy from bestbuy again. good service

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Beam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well; pleased with purchase. Recommend getting cradle, too

    I would recommend this to a friend