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Customer Ratings & Reviews

Your price for this item is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality and ease of use of the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos. Many appreciate its convenient size and straightforward setup process, while some find the price point to be a drawback and have experienced occasional issues with the mobile application. The soundbar's Dolby Atmos capabilities and bass response also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,619 reviews
  • Rated 4 out of 5 stars

    Not quite perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is pretty good but not as crisp as in the store. Geek Squad techs were very nice and efficient but were not fully versed in the Beam sound bar and it’s Wi-Fi capabilities. It was not until four (4) calls to Eero and Sonos that I found out the benefits of connecting mt phone to the sound bar. I should not have had to go through all that time and effort.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding little soundbar. Easy to set up with the app. Now I want to pair the subwoofer with this system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound - great speaker for the price. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome sound, easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing and easy to set up, paired it seamlessly with the Sonos Sub mini. Works perfect for our TV room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos - Beam (Gen 2) -Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice unit, would purchase again. Looks and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice Soundbar just no enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this sound bar but in my 20x20 living room it just wasn’t enough. Sounded clear but couldn’t get it to sound right.. there was a delay with mouth movement and sound that I couldn’t get right and changing a lot of settings. Might work it smaller rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Minor upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor upgrade over the gen 1 but you can definitely tell the difference

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not best for Living Room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can the best soundbar ever for the bedroom, even larger bedroom such as your master. But this certainly not powerful enough for the living room even with Sonos Sub Gen 3 and Two Sonos behind my ear. I can’t wait till buy my arc. I bought it for the living room but it is not as loud as advertised. But, again should be good for the bed room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent sound for small room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound for a small room. Needs a sub. Works better with ARC

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound. Low key. Power is enough to have a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must to add with your TV purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect add on for out situation and itt can be upgraded for changes later. when you get a nice TV it is a must to add this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have an Arc, a Beam and 2 other Sonos bars. All for different TVs in different locations

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Happy about my choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound for music & movies. Easy to set up. A bit more expensive than others, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have more base but overall quality is good movie sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical Support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hunter and Chris were perfect technicians. They were polite, efficient, and very knowledgeable. They worked with me to get the two TVs and the Sonos sound bar in exactly the right places. Their professionalism was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, setup not as easy as I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, just had some trouble with initial setup. Then a couple weeks in it wasn’t linking to my tv and I had to troubleshoot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality, Seemless Integration

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an existing Sonos surround system in the living room when I purchased this sound bar for my PC. Within 5 minutes, the Sonos app had integrated the bar into my current system and performed the setup automatically. For the smaller bar with no sub or supporting speakers, the sound quality is supreme. Vocal clarity in music and videos is incredible, sound is very crisp. I plan on setting up more Sonos throughout the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Soundbar Open Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product didn't seem to have been properly factory reset and it took quite a while to actually set up which was a bit frustrating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR. Mark Korneffel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was excellent they came and got it done. Showed me how to use everything, but I have already forgot how to do half the stuff. You should have instructions for this new technology; I am way passed the curve on that stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy at TV's really went the extra mile for me to explain what to do and how to do it

    I would recommend this to a friend