Customer Ratings & Reviews
- Model:
- BEAM2US1
- SKU:
- 6476040
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the exceptional sound quality and ease of use of the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos. Many appreciate its convenient size and straightforward setup process, while some find the price point to be a drawback and have experienced occasional issues with the mobile application. The soundbar's Dolby Atmos capabilities and bass response also receive positive feedback.
This summary was generated by AI based on customer reviews.
This is a great addition to our system!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad hooked everything up and calibrated it, and showed us all the features. It's a great addition!
I would recommend this to a friend64 “ Samsung Tv and Adonis sound bat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv and sounds system are great products The installation team was on time very knowledgeable and did a great job I’m very happy with their installation
I would recommend this to a friend- Pros mentioned:Sound quality
Big sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Install was a bit painful. Love it though
I would recommend this to a friend Sonos Beam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! So much better than other sound bars I’ve purchased in best. Geek squad very friendly, professional and knowledgeable.
I would recommend this to a friendSounds awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating on which speaker to get and honeslty this brand killed it. Definitely recommended
I would recommend this to a friendsonos beam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App was hard to use to set up. We spent an hour on the phone with a tech to get it set up. Since it was connected to older tv the sound quality was just like a regular tv sound. Could not be connected to our firestick so we had to use separate remote to adjust volume.
No, I would not recommend this to a friendSonos Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love it works so good definitely a good choice for our home we love to watch movies!
I would recommend this to a friend- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service and great sound from the sound bar.
I would recommend this to a friend - Pros mentioned:Sound quality
Sonos sound bat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Voices are clear with this sound bar. Sound is level.
I would recommend this to a friend Ho-Hum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A much better speaker than what is in the TV but it isn't always very clear, especially for conversations and softer speech. I am also a little disappointed it does not produce much of a surround sound effect. It's a good solid front speaker but does not do the proper work of separate speakers for L/R channels, a separate subwoofer, and tweeters. Oh, and don't buy from Best Buy online! They lied, wasted a full day of the holidays, and left me furious. Soon enough Best Buy will go the way of Circuit City.
I would recommend this to a friend- Pros mentioned:Sound quality
Excellent sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar. I am very happy with my purchase.
I would recommend this to a friend First Sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Sonos product and I’ve really been liking the integration. Can’t wait to get some more. Also BB came through with some quick shipping.
I would recommend this to a friendSony Bravia TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV . It’s the second Sony Bravia we have purchased from Best Buy .
I would recommend this to a friend- Pros mentioned:Sound quality
Sonos destroyed a good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had an Arc and Beam for a little over a year now. Sonos did a massive change to their app which controls the device and now the products have audio connectivity issues. To fix this, I must re-pair everything which takes time. The sound is excellent when it works. I suggest Bose until Sonos fixes this mess.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .It’s frustrating when app updates disrupt the functionality of your devices. Here’s a step-by-step guide to address the connectivity issues with your Sonos Beam Gen 2 and Arc:
Reboot Devices: Start by rebooting your Sonos Beam, Arc, and any other related devices (router, phone/tablet). Sometimes, a simple restart can resolve connectivity issues.
Update Firmware: Ensure all your Sonos devices and the Sonos app are updated to the latest firmware and software versions. Updates often fix bugs and improve performance.
Reconfigure Network Settings:
Check Wi-Fi: Make sure your Wi-Fi network is stable and the signal strength is strong where your Sonos devices are located.
Network Band: If possible, connect your Sonos devices to a 5 GHz network rather than 2.4 GHz, as it can offer better performance.
Re-pair Devices: If re-pairing is necessary:
Unpair and Reset: Remove the Beam and Arc from the Sonos app, then perform a factory reset on each device (usually done by holding down the connect button until the LED flashes orange and white).
Re-add Devices: Follow the setup instructions in the Sonos app to add them back to your system.
Check Sonos Support: Look for any known issues or ongoing fixes related to recent app changes on the Sonos support page. They might have specific instructions or workarounds for recent issues.
Contact Sonos Support: If the above steps don’t resolve the issue, reaching out to Sonos support directly is a good idea. They can provide tailored troubleshooting steps or escalate the issue if needed.
I hope this resolves your concerns and thank you for being a loyal Sonos customer!
Much needed Addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this speaker, it matches and plays with the others I have from Sonos…
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Great Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos makes an amazing product. This soundbar was easy to set up and sounds amazing.
I would recommend this to a friend Pick Up Stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got my things at the store, they had everything ready. Very easy too. Thank you
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound bar at a great price/
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first sound bar and I'm amazed at the clarity it provides. I went with Sonos because I have a couple of other Sonos speakers in my home. The difference in the television sound and the sound bar is unbelievable. Being in my 70's I thought it was my hearing that made it difficult at times to hear the tv clearly, but after getting the sound bar I realize it wasn't my hearing. Love it.
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Audio improvement for TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy to set up...no fuss! Makes watching and "hearing" movies great!
I would recommend this to a friend Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. Works great for the price that it is
I would recommend this to a friend